Records Management Group Manager

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Job Overview

Citibank, N.A. seeks a Records Management Group Manager for its Tampa, Florida location.

Duties: Lead Physical Records space within Records Management program to establish uniform process of creating, identifying, retaining, disposing of records throughout information lifecycle. Develop, document, or maintain standards, best practices, or system usage procedures. Establish document management policies to facilitate efficient, legal, and secure access to electronic content. Monitor legal, regulatory, financial and operational obligations and risks associated with records management. Serve as global liaison and coordinate Records Management Program Governance team’s interactions with global stakeholders. Partner with Records Management Program Leads and global units overseeing offsite physical records storage providers. Develop risk-based strategies to support Global Records Management Office for enhanced governance and oversight, and compliance with applicable policies, laws, rules and regulations. Review and advise on records management policy, standards, and documentation. Monitor record management risk and control initiatives by reviewing standardized control matrix for assessment and providing records management trainings. Design and implement physical records strategies. Liaise with relevant stakeholders to integrate modifications into existing records management requirements within their domains and recommend improvements to governance strategies. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite, in accordance with Citi policies and protocols.

Requirements: Requires a Bachelor’s degree, or foreign equivalent in Business Administration, International Business, or related field and 8 years of progressive, post-baccalaureate experience as a Record Management Program Lead, Risk and Control Manager, or related position involving records management oversight, global projects leadership and development and maintenance of operational risk control programs and procedures for a global financial services institution. Eight (8) years of experience must include: Drive record management programs and policies for global financial services businesses; Establish and oversee implementation of global archiving operational guidelines; Design, implementation, and assessment of risk control policy and documentation; Provide physical records management guidelines and oversight of records inventory systems;  Risk Management and Mitigation; and  Monitor compliance against policies and procedures. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID #25887599. EO Employer.

Wage Range:                $146,500 to $146,500

Job Family Group:         Data Governance

Job Family:                   Records Management

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 26, 2025

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