Custody Billing Specialist

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Job Overview

This position supports the EMEA billing processing functions for Direct Custody & Clearing. The person in this role will have direct operational responsibilities for invoice production and investigations related to the EMEA Custody Billing, including the review of key client invoices. This role also includes client queries, investigations, metrics, reporting, testing tasks, process improvements and training new and existing coworkers on all processing functions. In addition, this person will also be involved with special projects such as internal controls, compliance, standard operating procedure writing, software application requirement development and maintenance.

Key Responsibilities:

• Invoice production/review, timely and accurate delivery for custody clients

• Respond to requests in a timely manner

• Effectively communicate with team members, management, business partners and clients

• Develop and document procedures and processes

• Analyze reoccurring issues and assist in developing process improvements

• Develop and maintain spreadsheets and databases

• Process payment and accounting entries

• The ability to work within tight deadlines

• Compile metrics for weekly & monthly reporting to seniors

• Training new team members when hired, on all processing functions

• Training existing coworkers, on all processing functions for cross training and back up purposes

• Comply with Citi policies

Requisition Qualifications:

• Bachelor’s degree in Business, Finance, Accounting or related field or years equivalent to work experience

• 3 years’ experience in Securities industry or Financial experience

• Demonstrated ability to take ownership of problems and lead problem resolution

• Desire to develop expertise in the securities industry and billing functions

• Investigation and reconciliation ability

• Excellent written and verbal communication skills

• Excellent analytical, problem solving and interpersonal skills

• Ability to effectively communicate with all levels of employees and clients

• Understanding of operations, internal controls and risk management

• Advanced PC skills including MS Excel, MS Access, and SharePoint

• Proven aptitude to multi-task in a fast-paced environment

• Trustworthy with confidential information

• Bilingual proficiency(e.g., Spanish/English is a plus.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Reconciliation and Proofing

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$49,010.00 - $68,390.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 31, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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