Credit Specialist - Train On-Site Home Office Program - Salary up to $20.70/hour

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

📣 HIRING NOW FOR FEBRUARY TRAINING CLASS!

Interviews & Candidate Selections Kick Off mid-December — Apply Today!

📍 Location & Workplace Flexibility (Train On-Site / Home Office Program)

• On-Site Training: This position requires you to complete training on-site at 2150 S. Bonito Way, Meridian, ID 83642.
• Home Office Program: After successful completion of on-site training, you may have the option to participate in our Home Office Program to work remotely from home, provided you meet role performance standards, have appropriate working conditions, and required home technology setup.

🌟 Job Overview

Ready to kick off the new year with a meaningful career at a global financial leader?

We are officially accepting applications now for our upcoming February Training Class for the Credit Specialist role at our Boise, ID site! Interviews and candidate selections begin in mid-December—get your application and resume submitted today to secure your spot!

At Citi, our  Credit Specialist, play a key role in maintaining the accuracy and integrity of credit data that supports sound financial decision-making across the organization. In this entry-level position, you will manage credit exposure records, assess the creditworthiness of clients, and help ensure that credit systems reflect current, reliable information.

This is an exceptional opportunity to build a long-term career within one of the world's leading financial institutions, supported by comprehensive paid training and growth opportunities from day one.

Attached resume is required to be considered.

Train on site/ Home Office Program

Salary up to $20.70 an hour

What We Offer (Comprehensive Day 1 Benefits)

This full-time position comes with a fantastic rewards package designed to support you every step of the way:

🩺 Day 1 Health Coverage: Comprehensive medical, dental, and vision insurance effective on your first day.

💰 Financial Future: 401(k) retirement plan with competitive company matching, plus tuition reimbursement programs.

🌴 Work-Life Balance: Generous paid time off (PTO), including vacation, personal days, sick leave, and paid company holidays.

🧠 Health & Wellness Support: 24/7 confidential employee assistance programs (EAP), mental health resources, and wellness coaching.

🚀 Culture Built for Success: Structured onboarding, supportive leadership, and clear internal career progression pathways.

👉 Discover all the benefits and perks that await you with a career at Citi at Citi Benefits.

⏳ Application & Interview Timeline

• Applications Open:Apply Now(Attached resume required for consideration)
• Interviews & Screening:Kicking off mid-December
• Offer Extensions & Onboarding:late-December
• Paid Training Start Date:February

📋 Key Responsibilities

• Manage inbound client interactions and process credit queue work, ensuring timely and accurate handling of each case.
• Conduct credit assessments by analyzing data from credit bureaus, trade references, personal guarantees, financial statements, and bank references to evaluate client creditworthiness.
• Maintain and update credit records and data in credit systems, ensuring data quality and accuracy.
• Support client issue resolution by identifying credit needs and coordinating appropriate responses in line with established credit policies.
• Monitor adherence to credit policies, auditing procedures, and departmental standards to uphold consistency and quality across all processes.
• Collaborate with business partners through cross-training and workload balancing to support operational continuity and team effectiveness.
• Identify and escalate control issues with transparency, applying sound judgment to protect the integrity of client data and the firm's reputation.

🔍 Required Qualifications & Skills

• Experience: 1–3 years of experience in a customer-facing or service-oriented role, with a proven ability to effectively handle and resolve client inquiries.
• Financial Acumen: Ability to interpret and analyze financial documents accurately.
• Industry Knowledge: Working knowledge of online credit reporting tools (such as Experian and/or Equifax) preferred.
• Technical Agility: Proficient in Microsoft Office and Windows operating systems, with excellent data entry skills.
• Communication: Clear and confident communicator—both verbally and in writing—with the ability to engage clients professionally across diverse situations.
• Adaptability: Excels in a fast-paced environment while maintaining accuracy and meticulous attention to detail.
• Education: High School diploma or equivalent (GED).

🚀 Apply Today!

Don't wait—our December interviews will be starting soon for our February start date!

Attached resume is required to be considered.

#CustomerSupport

https://www.youtube.com/watch?v=nSSr1qm_f6s

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Job Family Group:

Operations - Services

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Job Family:

Credit Maintenance

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Time Type:

Full time

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Primary Location:

Meridian Idaho United States

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Primary Location Full Time Salary Range:

$40,960.00 - $53,440.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 20, 2026

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Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.