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Recruitment Scam Awareness

Your Guide to Safe Job Searching

Recruitment scams are becoming more common, with fraudsters using fake job offers and misleading requests to target job seekers. These scams are often designed to collect personal information or money. At Citi, your safety and trust matter to us. We’re committed to maintaining a secure hiring process and helping you recognize potential scams so you can navigate your job search with confidence.

Suspicious emails or phishing?

To file a report, contact us at spoof@citi.com

Common Hiring Scams and Prevention Tips

Learn how to recognize common recruitment scams and protect your personal information throughout the hiring process.

Fake Job Postings

Scammers may post fake roles on job boards, social media platforms or websites that appear to represent Citi. These postings often include unusually high salaries, vague job descriptions or pressure to apply quickly. If an opportunity seems unrealistic or lacks clear details, take time to verify the source before sharing information or submitting an application.

Payment Requests

Scammers may ask candidates to pay for background checks, training, software, visas or other fees. While background check fees may apply in some circumstances, this would only occur after a formal offer. Treat unexpected payment requests as red flags and verify through official channels. Also beware of job offers sending checks for equipment, these are often fake and can leave you liable.

Phishing Emails

Fraudulent emails and fake application portals may be designed to look like legitimate Citi communications. These scams often attempt to collect login credentials or personal information through suspicious links or unofficial websites. Watch for spelling errors, unusual requests or website addresses that differ slightly from Citi’s official domain before clicking links or sharing information.

Fake Recruitment Emails

Fraudsters may send emails pretending to be Citi recruiters or hiring teams using unofficial or lookalike addresses.

Official Citi recruitment emails come from:

  • domains ending in @citi.com
  • citi@myworkday.com

Our authorized partners may contact candidates from their own corporate domains and support pre-offer stages. Be wary of unexpected messages, unusual domains or requests for personal info.

Fake Onboarding Forms

Scammers may send fake onboarding documents after a supposed job offer to collect sensitive information, such as bank account details or passport copies. Be cautious if you are asked to share personal or financial information before receiving a formal written offer from Citi, or if documents appear unprofessional, inconsistent or sent through unofficial channels.

Recruiter Impersonation on Social Media

Fraudsters may impersonate Citi recruiters or hiring managers using fake or cloned social media profiles. Watch out for profiles that have limited activity or connections, use incomplete or inconsistent information and contact you with unusual or rushed interview processes. If something feels unusual, verify the recruiter before engaging further.

Protecting Yourself from Recruitment Scams

Understanding the warning signs of recruitment scams can help you protect your personal information, make informed decisions and respond quickly if something does not look right.

  • Watch for common warning signs throughout your job search. For example, be cautious of unexpected job offers that come without an application or formal interview process, or offers that promise unusually high pay or benefits.

    Scammers may also try to create urgency by asking you to act quickly or share personal or financial information early in the process, including requests for payment during hiring.

    Pay attention to how the opportunity is presented. Emails with spelling mistakes or unprofessional language, as well as messages sent from unofficial email addresses or apps, can be red flags. Similarly, vague job descriptions, missing company details, suspicious links or unexpected attachments should raise concern.

    If something feels unusual or inconsistent, take a step back and verify the opportunity before moving forward.

  • Take a few simple steps to protect yourself throughout your job search. Start by verifying opportunities through Citi’s official careers website and applying only via our trusted application portal. It is also important to confirm recruiter details and ensure email addresses come from legitimate Citi domains.

    Be mindful of the information you share. Avoid providing sensitive personal or financial details too early in the process, and take time to research the company before responding to any outreach.

    Stay alert to how messages are presented. Generic or suspicious emails can be a sign of a scam. If something feels unusual or unrealistic, pause and verify before taking any further action.

    Test your scam and fraud awareness with Citi’s interactive Scam IQ quiz

  • Understanding Citi’s legitimate recruitment process can help you identify communications that do not look right.

    Legitimate Citi roles are posted on Citi’s official careers website and applications are submitted through Workday. Citi may also use Eightfold Talent Intelligence to support candidate communications and parts of the recruitment experience. Depending on the role and location, interviews may take place by phone, video or in person. Official offers are always provided in writing through authorized Citi channels, followed by a secure onboarding process.

  • If something does not look right, stop and verify before taking any action.

    • Stop communication immediately. Do not click links, open attachments, send money or share personal information.
    • Report suspicious emails or phishing. Contact Citi at spoof@citi.com or visit our Reporting Vulnerability page to reach official support channels.
    • Keep a record of the message. Save the email, sender details, links, attachments and any screenshots in case they are needed for review or investigation.
    • Verify through official channels. Confirm the opportunity through Citi Careers or another authorized Citi contact before responding further.
    • Learn more about fraud prevention. Visit Citi’s Fraud & Security Awareness page for additional guidance.

Frequently Asked Questions

Find quick answers to common questions about Citi’s recruitment process, how to verify communications and what to do if you suspect a scam.

How can I verify a Citi role?

Legitimate Citi roles are posted on Citi’s official careers website, and applications are submitted through Workday. If a role cannot be found there, verify it before applying.

Will Citi ever ask for payment?

No. Citi will never ask candidates to pay for training, software, work equipment, visas or administrative fees at any stage of the recruitment process. While background check fees may apply in some circumstances, this would only occur after a formal offer.

Does Citi interview by chat apps?

Citi does not conduct hiring solely through messaging apps. Interviews may take place by phone, video or in person and are coordinated through official recruitment channels.

What should I do if I suspect a scam?

Stop communication immediately. Do not click links, open attachments, send money or share personal information. Report suspicious emails or phishing attempts to spoof@citi.com.

How do I verify a Citi recruiter?

Citi recruiters will only communicate by email from an address ending in @citi.com, or through a LinkedIn account that shows Citi under the Verifications section. Our trusted recruitment partners may also contact candidates using their own corporate domains.

Which email addresses are valid?

Official recruitment communications may come from addresses ending in @citi.com or @talentintelligence.citi.com, or from citi@myworkday.com. Our authorized partners may also contact candidates from their own domains. Always check the sender’s address carefully.

When will Citi request personal information?

Sensitive information should only be requested after a formal written offer and through a secure onboarding process. Be cautious of requests that come too early or through unofficial channels.

What platforms does Citi use?

Citi uses Workday for job applications and may also use Eightfold Talent Intelligence to support candidate communications and parts of the recruitment experience.

Where can I learn more about fraud prevention?

You can visit Citi’s Fraud & Security Awareness resources for additional guidance on suspicious emails, phishing and fraud prevention.

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