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KYC Operations Intmd Analyst - Data Quality

Job Req Id:
26943422
Location(s):
Kuala Lumpur, Kuala Lumpur, Malaysia
Job Type:
Hybrid
Posted:
Mar. 04, 2026

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Job Overview

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

  • Conduct client profile reviews for customer accounts within predefined SLAs ensuring accuracy of key data within our internal systems.
  • Review all information and documentation ensuring compliance with local regulation and Citi standards.
  • Report findings on a timely basis.
  • Engage with stakeholders/Senior management, acting as SME and POC for LOBs and ensure timely feedback loop.
  • Conduct root cause analysis by identifying & analysing areas of common defect/issues/themes.
  • Provide updates at regular meetings with KYC Operations.
  • Manage remediation projects / initiatives and report on progress as required.
  • Identifying areas for improvement in the teams, sharing knowledge and conducting quality learning sessions.
  • Participate in local and regional projects and new initiatives to drive the Quality Teams objectives utilising CitiKYC data extract tools and query building.  
  • Conduct analysis on records relating to PEQR & REM Returns, provide insightful commentary and feedback to management.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behaviour, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5-7 years of relevant experience
  • KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory).
  • Advanced written and verbal English communication skills.
  • Strong analytical capability, high-standards and attention-to-detail.
  • Has the ability to operate with a limited level of direct supervision.
  • Ability to collaborate with various Stakeholders and build and maintain effective working relationships.
  • Proven ability to make effective and timely decisions.
  • Driven, self-accountable and proactive.
  • Ability to proficiently use MS Office products, including strong intermediate Excel skills.
  • Demonstrated ability to build and cultivate partnerships across business regions.

Education:

  • Bachelor's degree/University degree or equivalent experience

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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