Workplace Support Team Lead, Senior Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

At Citi, we get to connect millions of people across hundreds of cities and countries every day.  And we've been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Human Resources (HR) team helps Citi to attract, retain and develop our employees across the globe.  The team does this through supporting key areas including recruiting, diversity, global learning and talent development, benefits, compensation and employee relations.

We’re currently looking for a high caliber professional to join our team as Workplace Support Team Lead, Senior Vice President  - Hybrid based in Manila, Philippines

The Workplace Support Team Lead, Senior Vice President is a senior leadership level position responsible for accomplishing results through the leadership of a team or department in an effort to drive the delivery of day-to-day HR support in coordination with the Human Resources Partnership & Delivery team. The overall objective of this role is to ensure the seamless delivery of HR services to client groups within an assigned population.

Responsibilities:

• Manage a global team of HR Delivery Partners (HR Generalists) to accomplish established goals and conduct personnel duties for team (e.g. performance evaluations, hiring and disciplinary actions) as well as deliver HR services and build capabilities to drive organizational performance.

• Develop the team to coach and develop managers to build manager and employee capability, resolve Employee Relations (ER) issues with key stakeholders, and ensure appropriate advice is given.

• Manage projects/initiatives including Performance Management, Diversity, Talent Reviews, Organizational Design, Year-End Compensation, and Voice of the Employee (as applicable)

• Partner with key stakeholders across HR Partnership & Delivery and other disciplines to ensure seamless delivery and implementation of global priorities and solutions to achieve business/department goals.

• Lead and implement organizational change.

• Coach HR Delivery Partners in HR related work, including but not limited to manager coaching and guidance, HR cyclical activities, workplace concerns, and accommodations (as applicable).

• Influence and develop a team to improve their individual leadership and enhance their capability.

• Serve as a strategic partner in recommending, developing, and executing business plans as well as develop and maintain working relationships with all key stakeholders and business leaders.  

• Anticipate, evaluate, and respond appropriately to developments in the local and international environments impacting HR policy       

• Review, perform root cause analysis, and utilize trends to coordinate resources, solve problems, and focus on re-engineering initiatives.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

Qualifications:

• 10+ years of relevant experience

• Experience in Training

• Demonstrated influencing, negotiation, and relationship building skills

• Demonstrated ability to relate to and influence individuals at all levels

• Consistently demonstrates clear and concise written and verbal communication

Education:

• Bachelor’s degree/University degree or equivalent experience

• Master’s degree preferred

*This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

------------------------------------------------------

Job Family Group:

Human Resources

------------------------------------------------------

Job Family:

HR Advisors & Generalist

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.