IT Business Lead Analyst - Vice President

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. 

As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients’ best interests. As a financial institution that touches every region of the world and every sector that shapes your daily life, our Enterprise Operations & Technology teams are charged with a mission that rivals any large tech company. Our technology solutions are the foundations of everything we do from keeping the bank safe, managing global resources, and providing the technical tools our workers need to be successful to designing our digital architecture and ensuring our platforms provide a first-class customer experience. We reimagine client and partner experiences to deliver excellence through secure, reliable, and efficient services. 

Our commitment to diversity includes a workforce that represents the clients we serve from all walks of life, backgrounds, and origins. We foster an environment where the best people want to work. We value and demand respect for others, promote individuals based on merit, and ensure opportunities for personal development are widely available to all. Ideal candidates are innovators with well-rounded backgrounds who bring their authentic selves to work and complement our culture of delivering results with pride. If you are a problem solver who seeks passion in your work, come join us. We’ll enable growth and progress together. 

We are seeking a highly experienced and dynamic IT Business Lead Analyst to join our Technology team. This senior-level position is responsible for liaising between business users and technologists, exchanging information in a concise, logical, and understandable way. The successful candidate will play a pivotal role in contributing to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning. This individual will be instrumental in bridging the gap between business needs and technical execution, driving innovation, and ensuring the delivery of robust, scalable platforms.

Responsibilities:

Requirement Gathering & Analysis: Provide input during development and implementation phases, including formulation and definition of systems scope, objectives, and necessary system enhancements for complex, high-impact projects. Consult with business clients to determine system functional specifications and partner with multiple management teams and other units to meet organizational objectives.
Solutioning & Strategic Planning: Evaluate new IT developments and evolving business requirements, recommending appropriate systems alternatives and/or enhancements to current systems by analyzing business processes, systems, and industry standards. Provide in-depth and sophisticated analyses with interpretive thinking to define problems, develop innovative solutions, and influence strategic functional decisions.
Data Analysis & Quality Management: Understand data quality issues aligned with data sets, including end-to-end data flows and controls, and ensure these are addressed in the defined target state solution with robust controls. Provide meaningful insight on data analysis performed to support timely decision-making.
Collaboration & Project Delivery: Work closely with stakeholders and technology partners throughout the entire software development lifecycle. Lead/participate in working groups/scrums to manage the delivery within agreed timeline(s). Identify issues and collaborate with stakeholders to agree solutions that can be delivered across asset classes.
Risk & Control Management: Identify and communicate risks and impacts, propose risk mitigation options, considering business implications. Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment, and escalating, managing and reporting control issues with transparency. Perform control gap assessments and identify enhancements needed. Promote a strong risk and control culture and escalate concerns to senior leadership.
Mentorship & Leadership: Supervise day-to-day staff management issues, including resource management, work allocation, mentoring/coaching and other duties. This role requires general management skills, leadership abilities, and administrative experience.
Stakeholder Communication & Management: Effectively communicate complex technical and business concepts to diverse audiences, both technical and non-technical, fostering strong relationships with all stakeholders. Prepare formal update communications to senior management, governance forums, and external regulators. Work with the wider product team and end users to deliver updates and status reports and actively participate in all scrum activities and product sprints.
Industry & Regulatory Awareness: Articulation of best practice and industry standards and application of these to the Citi business model and infrastructure. Influence strategic direction and provide feedback with respect to initiative or program creation, alignment to business goals, stakeholder management, and executive communications.

Qualifications:
6-10 years of progressive experience.
Experience with all phases of Software Development Life Cycle.
Proven track record in requirement gathering, business analysis, and solution design for complex IT applications.

Domain Expertise:
Comprehensive knowledge of the principles of business analysis.
Understanding of relevant financial products and risk management concepts.
Technical Skills:
Proficiency in MS Office (Word, Excel, Visio, PowerPoint) with extensive experience using Excel for data analysis.
Strong data analysis skills.

Soft Skills:
Exceptional analytical and problem-solving abilities.
Excellent communication (written and verbal), presentation, and interpersonal skills.
Strong leadership abilities, capable of managing and leading diverse activities and building ties with other business teams.
Ability to work independently and collaboratively in a fast-paced, dynamic environment.
High attention to detail and a commitment to quality.

Education: Bachelor's degree/University degree in Computer Science or equivalent experience. Master's degree preferred.

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jul 14, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.