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Trade Operations Staff

Job Req Id:

26978881

Location(s):

Hanoi, Vietnam

Job Type:

On-Site/Resident

Posted:

Jul. 23, 2026

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Job Overview

Trade Operations Staff is an entry level role responsible for processing basic to relatively complex transfers in coordination with the Transaction Services team. The overall objective is to perform moderately complex trade operation tasks, by providing processing assistance for assigned tasked.

Responsibilities:

  • Ensure the timely and accurate processing of all Trade related products such as Import/Export Letters of Credit, Import/Export Bills, Import/Export-related financing, Documentary collection services, Supplier Financing and Guarantee.
  • Pre-processing (check docs & prepare instruction) and scan mentioned trade transactions instruction and required documents to Regional Processing Center (RPC) for processing.
  • Receive/deliver documents (Guarantee, import bill, export bill, L/C’s, loan application) from /to customers via counter or fax machine.
  • Providing technical supports to all clients (advise LC terms and conditions, help out LC application and other application fill-in,      export documents preparation, etc..)
  • Prepare report to FINCON, State bank
  • Communicate with RPC via email/phone for daily transactions and enquires

Other tasks assigned by Unit Head


Qualifications:

  • Demonstrated basic experience in Operation processing and transaction services.
  • Good knowledge of Trade products and rules (UCP600, ISBP, ISP)
  • Must be computer literate (knowledge of Windows-based programs such Ms Word and Ms Excel required)
  • Must possess excellent interpersonal, oral and written communication skills; must be able to work well under pressure
  • Must be faithful, flexible, meticulous and attentive to details; strong organization, matured and administration/leadership skills
  • Must be self-motivated and pro-active; hard-working and responsible
  • Strong verbal and written communication skills in both English and Vietnamese

EXPERIENCE and EDUCATION REQUIRED

  • College Degree (in Banking, Finance, Economics or Accounting)
  • Experience in operations of trade services and trade finance in a bank or at a major MNC non-bank is preferred.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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