BANAMEX - Analista Senior de Soluciones IA

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

Responsibilities:

• Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
• Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
• Support system change processes from requirements through implementation and provide input based on analysis of information
• Consult with business clients to determine system functional specifications and provides user and operational support
• Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
• Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
• Has the ability to operate with a limited level of direct supervision.
• Can exercise independence of judgement and autonomy.
• Acts as SME to senior stakeholders and /or other team members.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of relevant experience
• Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
• Proven interpersonal, data analysis, diplomatic, management and prioritization skills
• Consistently demonstrate clear and concise written and verbal communication
• Proven ability to manage multiple activities and build/develop working relationships
• Proven self-motivation to take initiative and master new tasks quickly
• Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:

• Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

El Analista Senior de Soluciones IA forma parte del equipo de Laboratorio de IA. Define como se construyen las plataformas de agentes y los módulos de IA de forma consistente, segura y reutilizable. Las soluciones agenticas tienen como objetivo mejorar procesos de atención a clientes, ventas y/o internos que mejoren la experiencia de nuestros clientes y/o que tengan valor asociado relevante. Tiene la responsabilidad de que cada solución cumpla con los estándares técnicos del banco y puedan integrarse sin fricciones.

Responsabilidades

• Evaluación técnica de los casos de uso propuestos: viabilidad, complejidad, riesgo y costo/esfuerzo.
• Diseñar e implementar agentes inteligentes desacoplados y escalables.
• Selección y justificación de herramientas y modelos LLM, considerando costo, accuracy y cumplimiento de seguridad.
• Desplegar soluciones en un entorno On Prem y/o Nube (AWS/Databricks), utilizando Infrastructure as Code.
• Orquestar procesos de datos sobre plataformas Cloudera (deseable).
• Colaborar estrechamente con equipos multidisciplinarios (negocio, operaciones, UX, datos, arquitectura y tecnología) para comprender necesidades, diseñar soluciones de IA y agentes inteligentes, alinear prioridades y asegurar su adopción efectiva a escala.

Tecnologías deseables:

• LLMs y frameworks de agentes.
• RAG
• Deseable Python u otro lenguaje de programación
• AWS: IAM, VPC, EC2, S3, EKS/ECS
• Infrastructure as Code: Terraform, CloudFormation
• Datos: Apache Spark, Cloudera Platform, SQL
• CI/CD: GitHub Actions, GitLab CI, Jenkins Agentes y AI: Arquitecturas de agentes, integración con LLMs
• Frameworks: LangChain / LangGraph.

Requerimiento:

• Ingeniería en computación, sistemas, software, ciencia de datos o afín
• Experiencia comprobable en construcción de soluciones agenticas con LLMs o IA generativa.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Business Analysis / Client Services

------------------------------------------------------

Time Type:

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.