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World Region

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MS_Level_2

• 28608 Services [L2] 3
• 29195 Wealth [L2] 1
• 4586 U.S. Consumer Cards [L2] 9
• 4921 All Other [L2] 1

MS_Level_3

• 14251 Wealth Operations [L3] 1
• 25302 Corporate / Other [L3] 1
• 3891 Treasury and Trade Solutions [L3] 3
• 39348 USCC Operations [L3] 9

MS_Level_4

• 39043 Chief Operating Office and Operations [L4] 1
• 39349 Credit Collections & Recovery [L4] 3
• 39350 Core Operations and Transaction Services [L4] 4
• 4349 Services Operations [L4] 3
• 9915019 International Citigold Operations [L4] 1
• 9925427 USCC Customer Service [L4] 2

MS_Level_5

• 23149 Core Operations International [L5] 1
• 29107 PBWM - Customer Service - Citi Branded Cards [L5] 1
• 29497 PBWM - Customer Service - Retail Bank [L5] 1
• 40880 Investor Operations [L5] 3
• 8163 Operations [L5] 1
• 9925421 Collections [L5] 2
• 9925423 Recovery [L5] 1
• 9925426 Core Operations [L5] 4

MS_Level_6

• 22939 Services Markets and Banking Operations [L6] 1
• 23161 Core Multiprocess [L6] 1
• 25894 PBWM - Core Operations - Retail Bank [L6] 2
• 25985 International Personal Bank (IPB) Operations - Core Operations [L6] 2
• 29112 PBWM - Recovery Operations [L6] 1
• 29493 PBWM - Citi Branded Cards Operations - Collections - Prod [L6] 2
• 9925367 Investor Cross Product [L6] 3

MS_Level_7

• 41538 Investor Change [L7] 3
• 9900454 Balance Sheet Control and Remediation [L7] 1

MS_Level_8

• 22482 Operational Readiness [L8] 2
• 23509 Global Reconciliation Utility [L8] 1
• 39942 Custody Change & Data Management [L8] 1

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