Global Operational Risk Officer - Liquidity Management (VP)

Operational Risk Management (ORM) is seeking to hire a Global Operational Risk Officer - Liquidity Management (VP) to support its growing footprint. The Global Operational Risk Officer - Liquidity Management (VP) is a strategic professional who closely follows latest trends in own field and adapts them for application within own job and the business.

You will work within ORM’s Global Services Coverage Team, partnering with Global TTS business. The Operational Risk Manager will provide hands-on support to TTS Business Units, In-Business Risk & Control and support functions, ensuring that key operational risks are identified, managed, and monitored effectively.

The Global Operational Risk Officer - Liquidity Management (VP) is accountable for management of complex/critical/large professional disciplinary areas. Requires a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function. Applies in-depth understanding of the business impact of technical contributions. Strong commercial awareness is a necessity. Generally accountable for delivery of a full range of services to one or more businesses/ geographic regions. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for significant direct business results or authoritative advice regarding the operations of the business. Necessitates a degree of responsibility over technical strategy. Primarily affects a sub-function. Responsible for handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:

• Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.

• independently asses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.

• Governance and oversight may include (not limited to) technology operational risk, cyber risk for example.

• Serves as an SME and oversight function working with the In-Business OR and Independent Risk Teams

• Drives – Operation Risk Anticipation, Mitigation and Loss Recovery (and respective Recovery Plans)

• Ensures Operation Risk Policy implementation and provide exception approvals

• Attends regular In-Business Risk & Control Forums

• Work with the first line to review, challenge and provide guidance to improve metrics by calibrating thresholds and define new metrics to identify ‘true’ risk breaches

• Assist with assurance reviews to test processes and controls

• Partner with country cluster leads on reviews performed locally, as well as, Risk Stripe SME’s on ORES,  NACs, Lessons Learned, etc.

• Work on deep dive (root cause analysis) with support of In-Business Risk & Control and drive corrective actions

• Issues Management (KPI/KRI/Corrective Action Plans)

• Share best practices and common risk, controls and corrective actions through Framework Papers

• Embrace a level of professional skepticism, naturally seeking to remain objective & validate answers provided before making key decisions

• Collaborates to resolve any issues which fall within the terms of the contract. Escalate those that require commercial or legal support.

• Develops and maintains relationships across the business users and Lines of Defense to better understand and deliver customer requirements by responding to changes in the internal and external business environment

Qualifications:

• 10+ years relevant experience

• TTS Product knowledge strongly desired

• Significant experience in Operational Risk is essential. Other audit and risk and control disciplines would be a plus

• Exposure to Internal Audit would be desirable

• Expertise in the following would be beneficial: Fraud Awareness and Risk Management Operations and Systems (Information Security Standards, Vendor/Outsourcing Management and MCA Legal and Regulatory Compliance Management of a global operations and a complex environment that includes global teams

• Outstanding communication (verbal & written) and influencing skills through all levels of the organization. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships. Ability to effectively communicate complex topics to a broad audience.

• Detailed oriented with analytical skills

• Expert in Microsoft Office Tools.

Education:

• Bachelor’s/University degree, Master’s degree preferred

Benefits:

By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

• Private Medical Care Program

• Life Insurance Program

• Pension Plan contribution (PPE Program)

• Employee Assistance Program

• Paid Parental Leave Program (maternity and paternity leave)

• Sport Card

• Holidays Allowance

• Sport and team recreation activities

• Special offers and discounts for employees

• Access to an array of learning and development resources

• A discretional annual performance related bonus

• A chance to make a difference with various affinity networks and charity initiatives

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day. We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive.

#LI-AV1

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