Vice President - Third Party Resilience 2nd LOD Lead Analyst - Risk (Hybrid)

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Individuals in Operational Risk establish and manage operational risk policies, propose strategies, and governance processes designed to minimize losses from inadequate controls, fraud, and potential bankruptcy. The individuals will be responsible for oversight of the Enterprise Resilience Third-Party program; ensuring third-party service providers are operationally resilient, maintain adequate infrastructure and the resources necessary to restore critical services aligned to Citi’s critical operational recovery objectives and third-party contractual requirements. This role is crucial to the company as it fortifies against potential operational risks, thereby protecting the company's financial stability and reputation, and contributing towards the overall business resilience and success.

Responsibilities: 

• Provide strategic support in the formulation and implementation of operational risk management policies and procedures, prioritizing resilience, and third-party risk management.
• Oversee Operational Risk Management related to the Third-Party Resiliency program, including business continuity, enterprise resilience, and recovery and resolution planning to ensure the organization’s ability to anticipate, withstand, recover, and adapt to disruptive events.
• Manage oversight of Third-Party Risk, including risk assessment, contract execution, and exit strategies for external and internal service providers, ensuring alignment with enterprise risk appetite and regulatory standards.
• Oversee risk identification, assessment, and monitoring of external and internal service providers pertaining to concentration risk, dependency mapping, and lifecycle controls.
• Provide independent 2nd Line challenge to business and 1st Line processes on third-party resilience standards, onboarding, ongoing monitoring, risk acceptance, and issue remediation.
• Drive the identification, measurement, monitoring, and management of residual and emerging risks, ensuring consistent practices across the organization.
• Champion continuous improvement initiatives, incorporating lessons learned from resilience tests, simulations, and third-party risk analysis.
• Act as a liaison with internal and external stakeholders, fostering effective collaboration in risk management.
• Lead oversight reviews, addressing root causes of unintended losses and ensuring policy and regulatory compliance in resilience and third-party risk management.
• Assess the effectiveness of business and technology capabilities and controls across the organization, promoting the implementation of sound risk management processes.
• Facilitate the dissemination of operational risk management best practices, raising awareness of resilience and third risk-party among all staff.
• Support oversight activities of first Line of Defense entities that have responsibility for Business Disruption & Safety Risk; including Crisis Management, Continuity of Business processes, People and Premises safety risk, as well as the physical aspects of Climate Risk
• Challenges self and others to seek out and communicate alternative views even when unpopular; welcomes diverse ideas to improve outcomes.
• Focuses on highest-priority work aligned to business goals; helps others effectively manage competing priorities.
• Proactively identifies opportunities to streamline work; creates process improvements that enhance efficiency for self and the team.
• Takes personal accountability for escalating, identifying, and managing potential risk; implements controls that enhance the client experience and operational effectiveness.
• Anticipates problems and proactively identifies solutions that address the root causes and result in meaningful improvements.
• Engages key stakeholders early and often and actively looks for opportunities to improve collaboration in achieving common goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• 6-10 years of experience
• Understanding of Operational Risk Management, Business Continuity/Operational Resilience, Third Party Risk management lifecycles and risk assessment processes.
• Thought leadership and clarity in presenting ideas to senior management.
• Proven knowledge of Business Continuity, Operational Resilience and Third-Party Risk principles and processes, to include up to date knowledge of current technology solutions, including Cloud and AI.
• Experience in implementing risk processes across a large and diverse organization.
• Knowledge of regulatory requirements underpinning resilience and the Third-Party Risk Management and Outsourcing Lifecycle (OCC/FRB/EBA/PRA/MAS, etc.).
• Excellent analytical skills to interpret and present complex data.
• Proficiency in the use of MIS and other risk management tools
• Excellent project management skills to oversee risk reviews and mitigation efforts.
• Strong communication skills to provide counsel and collaborate with various stakeholders
• Ability to challenge and scrutinize established practices.
• Strong collaboration skills to work with different risk SMEs.
• Problem-solving skills to identify and address root causes leading to operational risk losses.

Education: 

• Bachelor's/University degree, Master's degree preferred

------------------------------------------------------

Job Family Group:

Risk Management

------------------------------------------------------

Job Family:

Operational Risk

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Primary Location:

Tampa Florida United States

------------------------------------------------------

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

------------------------------------------------------

Most Relevant Skills

Analytical Thinking, Control Monitoring, Credible Challenge, Governance, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Anticipated Posting Close Date:

Apr 01, 2026

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.