Trade Support Specialist

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Job Overview

This position will be part of the broader Rates Business Execution/COO team based in Tampa, FL (USA). Given the increasing industry and regulatory focus around control related tasks, this role is critical to maintaining a robust control environment across multiple desks and businesses. The role is also key to enabling business growth through maintaining a sound control environment, facilitating new business initiatives, product expansion and driving technology change within the business and will cover a range of identified opportunities in Sales, Trading and Technology. The candidate should be able to work well in a team environment and should be able to function without close supervision and with good project management skills.

Responsibilities:

Business Administration

• Liaison with support functions building relationships with credit risk, market risk, operations, finance and technology to assist in delivering on business strategy
• Create and update effective metrics to desk heads and seniors
• Involvement in maintaining the control framework for the wider business including Managers Control Assessment (MCA), operational loss processes, investigation and developing and driving corrective actions. 
• Other ad hoc administration tasks that support the activities of the business including PowerPoint presentations and excel analysis.

Control Focus

• Seek out and ensure corrective actions are implemented for control related issues across the spectrum of control functions with a goal of driving a robust, efficient and scalable business model across all traded asset classes.

Business Development & Project Management:

• Participate in business-driven projects across functions, driving implementation working closely with relevant seniors.
• Provide input into and drive technology change, process and control framework enhancements
• Demonstrate a knowledge of financial markets, focused on Foreign Exchange and Interest Rate products
• Relay business knowledge, product knowledge, and requirements to business and internal support functions where required
• Co-ordinate and participate actively in all relevant business initiatives as required.
• Foster excellent relationships between the businesses and various support functions
• Communicate (written and oral) information within and between the businesses and support functions
• Communicate effectively within the business management teams locally and globally
• High level of computer literacy especially in the Microsoft Office product suite, preferably including the ability to code to basic VBA macros and work proficiently with Microsoft Excel, PowerPoint and Access.

Development Value:

• Develop a detailed understanding of the Rates business, its products and processes and how it operates within a large organization
• Build effective prioritisation skills as the job entails dealing with multiple conflicting priorities in a time-pressured environment.
• The selected candidate will have the opportunity to work and build relationships with a broad range of people inside the organization, including Desk Heads, Country Markets Heads, Global Functions Business Partner

Knowledge/Experience:

• Business management, finance, operations, audit or related experience within global financial services firms
• Exposure to interest rate products would be an advantage
• Strong Project Management and execution skills
• Familiar at working with and manipulating large data sets – QlikView, PowerBI, Python or SQL skills an advantage.

Skills:

• Excellent communications skills (written / verbal) at all organizational levels.
• Results/task oriented with excellent attention to detail.
• Ability to manage and prioritize effectively and resolve conflicting priorities.
• Ability to work well as part of a team and autonomously.
• Strong MS Office skills including Excel and PowerPoint, including the ability to code basic macros in Excel.
• Work under Pressure with Problem Solving Skills
• Ability to work effectively in a cross-functional environment with colleagues who are not based in the same location

• Ability to manage ambiguity and handle multiple priorities with little direction, and meet tight deadlines
• Exceptional interpersonal and communication skills. Ability to build relationships, influence and collaborate across functions and at all levels
• Exceptional attention to detail

Education:

• Bachelor’s Degree/University degree or equivalent experience
• Spanish/Portuguese speaking skills are a plus

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Institutional Trading

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Job Family:

Trade Support

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$62,620.00 - $87,380.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Apr 23, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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