
Senior Employee Relations Investigator
- Job Req Id:
- 24797155
- Location(s):
- Tampa, Florida, Jacksonville, Florida, New York, New York
- Job Type:
- Hybrid
- Posted:
- Jun. 25, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The Sr. Employee Relations Lead Investigator’s primary responsibilities are to conduct investigations of HR-related concerns escalated to the Employee Relations & HR Policy discipline from all sources, and to facilitate Global Disciplinary Review (GDR) meetings. The role requires a strategic professional who stays abreast of developments in Employee Relations investigations and Employment Law and contributes to the discipline’s directional strategy.
Key Responsibilities:
- Conduct independent investigations, of highly complex HR-related concerns, including Ethics Office, executive and other escalations in order to thoroughly fact find, reach investigative conclusions, recommend resolutions and mitigate risk to the franchise within prescribed timeframes.
- Fully understand the Global Disciplinary Review Policy (GDR) and related standards and procedures and become a subject matter expert on the requirements of the GDR.
- Facilitate Global Disciplinary Review meetings at all levels and regarding substantiated investigations by all investigative units, and/or significant events matters, including critical thinking to review and credibly challenge investigation findings.
- Act as a change agent to identify and provide solutions for enhancements and efficiencies in the ER investigative process and GDR meetings.
- Adhere to established, and evolving standards, for detailed, auditable and required documentation.
- Foster strong work relationships and collaboration with key investigative partners (Employment Law, ICRM, CSIS and the Ethics Office).
- Track and analyze trends, diagnose root causes, and develop recommendations for corrective strategies.
- Exceptional report writing and the ability to deliver clear and concise investigative summaries in accordance with applicable requirements.
- Conduct investigations of concerns arising in the US and other regions as needed.
Qualifications:
- 8-10+ years Employee Relations or Employment Law experience or equivalent.
- Must hold extensive ER/HR investigation experience.
- Knowledge of employment policies, practices and employment laws and regulations.
- Ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills.
- Excellent verbal communication and presentation skills and ability to effectively communicate with all levels of management and across all functional areas, particularly senior levels (including business/function heads).
- Exceptional written communication skills.
- Self-motivated and with excellent attention to detail and accuracy.
- Strong analytical and organizational skills.
- Consistent demonstration of ownership and accountability (driven to “do the right thing”).
- Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones.
- Experience working globally (preferred).
Education:
- Bachelors degree/University degree required, or equivalent experience
- Masters or advanced degree preferred
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Human Resources------------------------------------------------------
Job Family:
Employee Relations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
Tampa Florida United States------------------------------------------------------
Primary Location Full Time Salary Range:
$119,680.00 - $179,520.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Jul 03, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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