Legal Support Senior Lead Officer - SVP - Regulatory Requirements & Obligation Program Office

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Job Overview

The Legal - Regulatory Requirements & Obligation (RRO) Program Office supports the identification of regulatory changes and maintenance of the Financial Regulations Management Inventory.

This is a senior level role in the Legal - RRO Control Design and Oversight (CDO) team responsible for assessing, designing and implementing processes and controls, and recommending solutions, to mitigate risks, streamline processes and drive efficiencies / improvements across the program in line with corporate policies, legal and regulatory requirements, and industry standards.

Responsibilities:

• Assess processes, identify control gaps, analyze findings, and propose creative and pragmatic solutions to streamline processes, enhance efficiency, and drive improvements to control environments, utilizing complex judgment and analytical thinking
• Facilitate the effective design and implementation of Legal RRO controls and oversight activities, including desktop procedures, process flows, and testing plans, ensuring alignment to company policies, industry standards, and regulatory expectations
• Collaborate effectively with senior management and cross-functional teams, including compliance and technology, to mitigate key risks and promote a culture of compliance
• Demonstrate in-depth understanding of Legal RRO risks and controls to provide credible challenge and support to the Legal RRO team on quality reviews, internal audits and regulatory exams and findings
• Perform in-depth review of testing workpapers in line with company policies and quality standards and stay abreast of regulatory changes, industry trends, and emerging risks to ensure control framework remains current and effective
• Manage identification, thematic analysis, tracking, and remediation of control deficiencies and issues, ensuring timely resolution and escalation in line with company policies
• Prepare and present clear and concise reports on status of risks, controls, issues, and remediation efforts to senior management and relevant stakeholders
• Provide guidance, mentorship, and/or support to team members, fostering a collaborative and high-performing environment
• Participate in planning and development initiatives; contribute to business objectives by providing thought leadership using institutional knowledge and knowledge of industry, laws, and regulations
• Represent the supported area or function in meetings and committees, globally and/or regionally with visibility to senior leadership
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Qualifications:

• 10+ years of relevant industry experience, preferably with some experience working in an in-house legal role within financial services
• Proven ability to manage complex documentation with organization and detail
• Proven ability to execute concurrently on a portfolio of high-quality deliverables according to strict timetables
• Demonstrated ability to implement continuous improvement and innovation
• Must possess excellent interpersonal and project management skills, as well as the ability to interact and communicate effectively with Senior management
• Knowledge and understanding of the financial services industry
• Prior experience managing the design and implementation of controls preferred

Education:

• Bachelors/University degree, Master’s degree preferred

Experience and knowledge of process optimization, internal control design and automation preferred.

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Job Family Group:

Legal

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Job Family:

Legal Professionals

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$130,880.00 - $196,320.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Mar 23, 2026

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