Legal Support Analyst

Discover your future at Citi

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Job Overview

The Legal Support Specialist 3 is a non-attorney role, responsible for providing legal support to the Citi Legal team. This role requires a pragmatic, proactive professional with thorough understanding of the Citi Legal Team. The overall objective of this role is to provide support to the Legal Team.

Responsibilities:

•Responsible for compliance and processing of legal invoices against Citi's Outside Counsel Policy Terms of Engagement and in line with related operational guidelines and procedures.

• Responsible for investigation and resolution of legal invoice payment related inquiries. Provide written and verbal support to incoming inquiries from both internal and external customers across all regions.

• Investigate report and propose course of action regarding outstanding receivables from law firms and vendors.

• Liaisons closely with Citi attorneys and Global Legal staff in all practice areas and business sectors.

• Utilizes the service delivery channel to provide assistance to external and internal customer base while maintaining effective, relevant operational metrics.

• Identifies operational and technical issues and efficiently and effectively relays these concerns to management.

• Protects sensitive, confidential and restricted information and vigilantly ensures that Citi's interests are appropriately considered at all times.

• Supports the review and upload of law firm timekeepers into Citi’s electronic legal billing system - Passport

• Manage & coordinate supplier request submissions to P2P (payables system) across the regions and ensuring that such requests are handled in a timely manner with proper documentation on file.

• Responsible for law firm panel structure maintenance as well as new request due diligence; communicate with others to address outstanding questions and achieve resolution.

• Work on special projects as they arise.

Qualifications:

• 2-5 years of relevant industry experience, preferably with some experience working in a corporate legal department or law firm
• Ability to manage complex documentation with organization and detail
• Proficient in Microsoft Office: Word, PowerPoint, Excel, Outlook
• Must possess excellent written and verbal communication skills as well as project management skills
• Knowledge of legal customs and practices
• Knowledge and understanding of the financial services industry

Education:

• Bachelors/University degree or equivalent experience

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Job Family Group:

Legal

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Job Family:

Legal Professionals

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Time Type:

Full time

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Primary Location:

Tampa Florida United States

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Primary Location Full Time Salary Range:

$62,620.00 - $87,380.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Nov 11, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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