Employee Relations Group Manager

The SVP Employee Relations Group Manager is an experienced manager who manages a team of Employee Relations Lead investigators.  The Manager provides oversight of the investigators, including their planning, interviews, e-discovery, documentation review, and report writing, relating primarily to matters of discrimination, harassment, and retaliation.  The Manager is also responsible as a point of escalation to resolve issues, is responsible for coaching and career development of team members and participates in leading and other strategic efforts for the team. 

Responsibilities:

• Manage a team of investigators who address HR related concerns raised through the Ethics Office and other channels, primarily including those of discrimination, harassment and retaliation
• Determine appropriate resolution of all issues, including assessing severity in accordance with policies and procedures
• Partner with internal stakeholders including HR Business Partners, Legal HR, Compliance, Citi Security and Investigative Services
• Appropriately assess risk, demonstrating consideration for Citi's reputation and safeguarding the company, including applying sound ethical judgment, escalating, managing and reporting issues timely and appropriately
• Facilitate Disciplinary Panel meetings in accordance with policies and procedures and as applicable in drafting of final warnings

Qualifications:

• 10+ years of experience, including 4+ years of people management with experience managing ER/HR investigators preferred
• Strong knowledge of end-to-end investigation process and protocols
• Knowledge of employment policies, practices and employment law and regulations
• Demonstrated management and leadership skills, including feedback, coaching and guidance of others
• Possess ability to influence others and proven ability to build solid relationships at all levels and influence collaborative outcomes, and particularly facilitation skills
• Excellent verbal communication and writing skills
• Self-motivated and with excellent attention to detail and accuracy
• Strong analytical and organizational skills
• Consistent demonstration of ownership and accountability (driven to “do the right thing”)
• Ability to work well in a fast-paced, team-oriented, intense environment, and across multiple time zones

Education:

• Bachelor's/University degree required

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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