Assessment & Design Sr. Analyst - C12 - SINGAPORE

The Wealth Control Analyst is accountable for management of complex/critical/large professional disciplinary areas.The Wealth Control team fosters a culture of control and customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational, and operational risks.

This role is responsible for the management of regulatory and internal sales staff Balanced Scorecard activities as well as supporting the team on controls advisory for the Investment and Insurance Client Advisory activities to ensure a strong and robust control environment and framework is in place at all times for the CG/CPC wealth management and advisory business.

You will collaborate with internal and external stakeholders in relevant areas such as Business Performance, Product and Client Advisory Business Execution teams, Sales Management, Investment Solutions Control, Legal and Compliance.

As a First Line of Defense, you will need to build trusted relationships with key stakeholders including Complaints Management Team, Frontline staff, process owners, control colleagues as well as Second and Third Line partners.

This role is part of the Singapore Wealth Controls team and reports to Asia South Wealth Controls Head.

Responsibilities: 

• Regular coordination with stakeholders providing inputs for internal and regulatory scorecards such as surveillance for consolidation of score card results and grades.
• Ensure accuracy and completeness of grading and scorecard based on consolidated inputs prior to submission.
• Prepare regulatory reporting templates, scorecard and trend analyses for senior management and board of directors on relevant governance forums or meetings.
• End-to-end handling of customer surveys, including conduct of the survey, review of responses for closure and/or corrective actions and prepare management updates.
• Supporting review and controls development for new Investment and Insurance related new products.
• Provide advice and address queries in relating to Investment and Insurance related control activities from frontline staff, regional and external stakeholders in capacity as Subject Matter Expert.
• Support reviews on Escalation and Issue Management for the Client Advisory team.
• Support the coordination and preparation for relevant internal/external audits, compliance and regulatory reviews with internal stakeholders and reviewers.
• Review and investigate outliers for relevant Digital Monitoring Tools.
• Support, prepare and coordinate relevant annual and ad-hoc regulatory reporting to the MAS.
• Support Cross Border Activity Policy related controls implementation and ongoing monitoring activities.

Qualifications: 

• At least 5 years of work experience in a control / compliance / audit / investment product role in a financial institution.
• Strong analytical and problem solving skills
• Knowledgeable about financial products, financial advisory, legal and regulatory environment.
• Excellent presentation and communication skills in English, both oral and written, with the ability to articulate and present advice and address queries to stakeholders effectively and concisely. 
• Solid organizational skills including attention to detail and multi-tasking skills
• Strong working knowledge of Microsoft Office.
• Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment
• Resourceful, meticulous and detail oriented
• Ability to work independently, interface and execute with a sense of urgency and to deliver on tasks effectively and efficiently within timelines.
• Effective team player and ability to work with different stakeholders with strong communications and confidently.
• Broad-minded, with a capacity to learn, apply knowledge and bring improvement to the organization.

Education: 

Bachelor's/University degree or equivalent experience

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