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KYC Operations Sr Analyst - C12 - SHANGHAI

Job Req Id:
25924068
Location(s):
Shanghai, Shanghai Municipality, China
Job Type:
On-Site/Resident
Posted:
Dec. 03, 2025

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Job Overview

The KYC Operations Sr Analyst is an intermediate level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

  • Liaise with internal/external stakeholders to provide Management Information System (MIS) reporting to senior management and ensure delivery of targets within timelines dictated by BAU and Remediation Program

  • Perform quality reviews of procedures and processes and prepare client-specific KYC-related analyses, as required

  • Acts as SME to senior stakeholders and /or other team members, including knowledge sharing and/or any assigned project

  • Provide oversight for new system releases and enhancements to existing infrastructure, while actively supporting KYC modernization initiative

  • Perform project management responsibilities, including producing project plans, conducting risk analyses and providing periodic updates for senior management, as needed

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • A proven track record with 7-12 years of relevant Operations, Know Your Customer (KYC), Anti-Money Laundering (AML), or Compliance experience
  • Subject Matter Expert in KYC, AML, and/or Compliance with solid understanding of Citi's local regulations.
  • Ability to work under pressure with proven record of managing high workload with effective prioritization.
  • Excellent written and verbal communication skills in Chinese and English
  • Ability to proficiently use MS Office products, particularly Word, Excel, PowerPoint & Visio.
  • Project Management, Strong analytical, and time management skills, excellent attention to detail
  • Self-starter with natural ability to drive initiative and projects forward.
  • Negotiation and decision making/problem solving skills
  • Superior interpersonal skills. Able to communicate with internal and external business partners.

Education:

  • Bachelor's degree/University degree or equivalent experience
  • Master's degree preferred

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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