NAM Tech, Media and Communications Global Solution Sales – Director

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Job Overview

The Global Solution Sales (GSS) role within the Citi Services business is a senior sales position focused on originating new business, winning new mandates and managing existing large complex relationships. A GSS within the Technology, Media and Communications sector understands not only the specifics of their portfolio clients, but the industry as a whole. This knowledge allows them to position Citi solutions within the broader context of the client objectives and industry direction. Key areas of knowledge include Payments, Liquidity Solutions, and Trade Finance. Given the predominance of large Technology companies in the San Francisco area, heightened experience within the payments and eCommerce area is particularly applicable.

The Citi Services business supports clients in 94 markets globally. The GSS on the NAM Tech, Media and Communications team is responsible for supporting the global needs of a portfolio of North America headquartered names. A GSS is accountable for significant direct business results and is relied upon for authoritative advice regarding the operations of the business.

Responsibilities:

• Execute portfolio sales strategy in conjunction with global, regional and country partners
• Portfolio Management and Optimization: Develop deep relationships with key global and regional clients
• Retain existing business and grow volumes/values
• Identify cross sell opportunities with clients
• Market Presence: Be an ambassador and evangelist for Citi with clients, partners, and industry forums to continue to drive Citi’s recognition as the largest and best in class
• Maintain leading edge expertise of the industry and regional competitive environment
• Ownership and Leadership: Act as a steward of the business and influence its strategy and market leadership as a key member of the regional and global sales team
• Lead complex cash management deals end-to-end including RFP responses and client pitches, recommending innovative cash management solutions
• Market Development: Develop a Client focus strategy for all key clients and sub sector targets
• Control and Compliance: Maintain a pristine control environment for all issues related to business management, compliance, regulatory requirements
• Review account plans to identify sales opportunities and support origination of new opportunities through development of thought leadership material
• Develop target list of underpenetrated names to actively focus on with a “Hunting License” for growing new cash business though unsolicited bids
• Meet all Sales Management goals tied to origination, wins and pipeline management (CRM)
• Lead and prepare client presentations
• Work with Implementations/account managers to ensure deals closed are implemented effectively and efficiently to ensure revenue realization and ramp-up
• Actively share with Product Management Team new developments within the market updates and the environment
• Attend regular team and sales management meetings to report on performance
• Manage key Balance Sheet Drivers including assets and liabilities
• Manage and partner with Banking, as appropriate, on all relevant aspects of the portfolio relationships
• Build a culture of responsible finance, good governance and supervision, expense discipline and ethics
• Appropriately assess risk/reward of transactions when making business decisions; demonstrating proper consideration for the firm’s reputation
• Be familiar with and adhere to Citi’s Code of Conduct and the Plan of Supervision for Global Markets and Securities Services

Recommended Qualifications:

• 10+ years of experience
• Possesses in-depth knowledge of Payments, Liquidity, Trade and other banking products
• Broad client management experience
• Excellent communication and written skills
• Demonstrated organizational skills
• Superior client management & deal negotiation skills
• Ability to interact at all levels of global, regional and local
• Superior interpretive and problem solving skills
• Excellent team working and outstanding interpersonal skills
• Ability to operate in a complex matrix environment

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Institutional Sales

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Job Family:

Solution Sales

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Time Type:

Full time

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Primary Location:

San Francisco California United States

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Primary Location Full Time Salary Range:

$200,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Apr 06, 2026

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