Retail Banking Design & Construction Program Manager-Citi Realty Services- West Coast, VP

Responsibilities

• Lead the end-to-end delivery of retail branch construction and design projects across the region, ensuring all timelines, specifications, quality standards, and budgets are met within approved parameters.

• Manage outsourced project management providers and external vendors, holding them accountable to consistent, high-quality delivery standards across the portfolio.

• Develop and maintain comprehensive project plans covering scope, schedule, cost, quality, risk, communication, and roles — securing stakeholder commitment at each stage.

• Coordinate with Capital Projects, Real Estate, Finance, Strategy, and Citi Realty Services teams to advance project approvals, capital expenditure proposals, and portfolio-level budget forecasting.

• Oversee compliance with corporate and jurisdictional requirements, including construction permits, design approvals, fire safety, sanitary standards, and premises occupation conditions.

• Drive the sustainability strategy for retail construction, embedding best practices for green building and overseeing benchmarking programs including LEED Certification, Energy Star, and Net Zero targets.

• Build and maintain executive reporting processes, including dashboard reporting, performance metrics linked to retail real estate outcomes, and monthly management reviews.

Required Qualifications & Skills

• 5–10 years of experience in retail construction management, with a demonstrated history of delivering multi-million-dollar projects on time and within budget.

• At least 5 years of experience managing project management staff and outsourced delivery teams across complex, large-scale programs.

• Thorough knowledge of the retail banking sector and the ability to align construction delivery with strategic branding and evolving industry standards.

• Skilled at engaging and influencing senior stakeholders, cross-functional teams, and external partners through clear written, verbal, and presentation communication.

• Ability to analyze bids, evaluate contractor qualifications, and review requests for proposals across construction, consulting, and vendor services.

• Proficiency in Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, and industry-standard project management tools.

• Bachelor's degree in a relevant field.

Beneficial Skills & Qualifications

• Experience working within or alongside financial services organizations.

• Familiarity with green building standards such as LEED, Energy Star, or Net Zero frameworks.

• Experience navigating governmental and non-governmental permitting authorities across multiple jurisdictions.

Location Requirement:

While this position is designated as a telecommuter role, the incumbent will be expected to travel regularly to construction sites in the San Francisco Bay Area and Los Angeles area, typically on a weekly basis. Candidates should reside within reasonable commuting distance of one of these locations to effectively support business needs.

What We Offer

At Citi, you will have the opportunity to make a tangible impact at scale — leading meaningful programs within a globally connected organization that values high performance, cross-functional collaboration, and long-term career development. This role offers the autonomy and visibility to shape strategic outcomes, supported by a team-oriented environment where your expertise drives real results.

• Full remote working flexibility, giving you the freedom to manage your schedule and performance from anywhere.

• Ownership of a high-profile, strategically significant program with direct visibility to senior leadership.

• Access to learning and professional development resources to support continued growth in your field.

• Comprehensive financial wellbeing support, including competitive compensation and long-term financial planning benefits.

• Wellbeing and work-life balance initiatives designed to support you at every stage of your career.

• The opportunity to contribute to sustainability goals through green building programs with measurable environmental impact.

Apply today to lead one of Citi's most strategically significant retail construction programs and help shape the future of branch banking at global scale.