Technology Product Manager AI & Data Strategy

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Job Overview:

Finance Technology at Citi is a catalyst for technology and process transformation, enabling Finance teams to replace manual, non-compliant workflows with scalable, automated, and simplified systems and processes across the bank. ​

Driving Innovation, efficiency and scalability through automation and Integration, these solutions enable Citi to comply with regulatory mandates and empower our businesses to achieve their goals, both current and long-term. 

As part of Finance technology, our products and initiatives adhere to Citi’s strategic architecture principles and support the end-to-end integration of multiple global functions within the bank including Finance, Risk, Treasury and Tax. 

About the Role:

The Technology Product Management Analyst is a strategic professional who owns defining our overarching product strategy, spearheading business engagement and transformation and contributing to directional strategy for AI, integration and automation capabilities.

It is a Techno-functional hands-on role with experience building products that solve real and pressing problems in highly complex and regulated environments.

Key responsibility will be to define Product vision, strategy and roadmap, develop solution proposals, business cases, solution design and tactics in engagement with Business and Technology stakeholders.

This role will be responsible for leading business process redesign, map existing and to-be processes for operational optimization, digital transformation initiatives.

With Data at the heart of everything we do, this role will require strong data analytical skills, tracing lineage of data, and developing conceptual and logical data models.

The role is expected to drive cross-functional collaboration and effective communication with business and technology partners, to guide, influence and convince others and lay the direction for Product development.

Responsibilities:

• Ownership of the Product backlog and roadmap, strategy, outlining the vision and direction for the product offering over time, to ensure users derive the most value possible from the product.
• Develop solution proposals, business cases, and budget requests
• Define and prioritize and product roadmaps aligned with transformation initiative and coordinate delivery with engineering
• Work in an agile environment (Scrum/ release ceremonies), continuously reviewing the business needs, refining priorities, outlining milestones and deliverables, and identifying opportunities and risks
• Responsible to create Product features and epics functionalities in JIRA which enable achievement of business goals by collaborating with stakeholders.
• Drive stakeholder alignment and iterative product delivery
• Lead business process redesign, operational optimization, digital transformation initiative and change management
• Manage cross-functional dependencies, regulatory and risk alignment, user adoption and change management.
• Work with Data: Data analysis to document business requirements at the right level, draw meaningful insights, and visualize conceptual and logical data models and flows. Collaborate with various teams and application owners to unify data concepts across finance applications across Citi.
• Stay ahead of AI. This space moves fast. We need someone who follows it seriously, brings new ideas back to the team, and actively applies what they're learning to the products we build. If you've been experimenting with new models, new tooling, or new patterns, that's exactly the kind of thinking we want in the room.
• Appropriately assess risk and impact when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.
• Understand and anticipate user needs. Analyze gaps in capabilities, opportunities for optimization and efficiency and enhancing user experience, remediating risk, and control gaps.
• Provide evaluative judgment based on analysis of information in complicated and unique situations, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information.
• Communicate like it matters. We're distributed across three continents. Clear, direct, proactive communication isn't a soft skill here. It's how the work gets done.
• Keep safety non-negotiable. We're building AI systems inside a global bank. Security, compliance, and AI safety aren't afterthoughts. You'll build with all of it in mind from the start. Report control gaps with transparency and take accountability of deliveries.
• Develop plans and execute functional strategies, requiring coordination and integration across units.

Participate in day-to-day product management for core products such as product delivery, client experience, and client communication strategies as well as help the team prioritize, negotiate, and remove obstacles to achieve business results

Must-have skills:

• 8+ Years of Demonstrated experience in Product Management and/or Product Development discipline with Finance background is mandate
• Solid Experience with Data pipelines, virtualization, analytics, Automation and management, process re-engineering and AI-led transformation projects.
• Ability to Represent customer needs to guide product development features, functionality, and overall competitiveness.
• Strong understanding of Finance processes and data flows, record to report, Accounting, reconciliation, regulatory reporting and close process, with ability to interpret financial data. Familiarity with Financial products and asset classes, with an appreciation of how transactions flow from source product systems to financial reporting.
• Strong working knowledge of Agentic AI/ML, LLM, A2A concepts and their practical applications in business processes across financial services.
• Ability to critically assess where AI adds value vs, where traditional rule-based automaton / process improvements are more effective ensuring pragmatic and cost-efficient solutions.
• Strong experience and background with Data analysis, management and automation. Basic, SQL, Python will be added advantage. Ex
• Proven ability to translate ambiguous business problems into structured AI and automation opportunities, including defining problem statements, required data inputs and expected outcomes.
• Ability to apply ingenuity, creativity and analytical thinking to problem analysis and resolution in complicated and/or novel situations
• Build consensus and communicate the value proposition to key partners and stakeholders across the organization, ask right questions and challenge current ways of working to identify root-cause of problems.
• Highly self-motivated, effective communication and decision management skills, and has the willingness to learn and adapt in an agile environment.

------------------------------------------------------

Job Family Group:

Technology

------------------------------------------------------

Job Family:

Technology Product Management

------------------------------------------------------

Time Type:

Full time

------------------------------------------------------

Most Relevant Skills

Please see the requirements listed above.

------------------------------------------------------

Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

------------------------------------------------------

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.