Services Governance Reporting & Analysis Lead Analyst, Services - VP - PUNE

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Job Overview

Individuals within Services Governance Reporting & Analysis (Services GRA) play a critical role in strengthening the Services risk and control environment through the execution of effective governance and management reporting. This role is responsible for coordinating and supporting key risk and control forums, committees, and working groups, ensuring senior management has timely, accurate, and actionable information to support oversight, decision-making, and regulatory obligations.

The position leads the end-to-end governance process for Business Risk & Control Forums (BRCFs), Governance Committees, and other management forums, driving the development of high-quality reporting packages, executive presentations, meeting materials, agendas, minutes, action tracking, and governance documentation. The role partners closely with reporting teams and cross-functional stakeholders to analyze risk and control information, synthesize insights, and translate complex data into clear executive-level messaging, key themes, and strategic discussion points.

Working across Business, Risk, Controls, Compliance, Operations, and Technology, the individual helps promote transparency, accountability, and effective challenge while ensuring governance activities are executed consistently and in accordance with Citi policies, standards, procedures, and regulatory expectations. Through strong coordination, analytical capabilities, and stakeholder management, the role contributes to the proactive identification, escalation, and management of risks, supporting a strong and sustainable control environment across Services.

Responsibilities: 

• Support development of standardized risk and controls reporting to ensure sound, reliable, and consistent information exists across the organization, enabling better management and decision-making in line with the expectations senior of management, Board, and Regulators.
• Provide data analysis, governance, end-to-end management, and oversight for Governance Committees in adherence to Citi’s Policies, Standards, and Procedures.
• Enable proactive management of the risk and control environment through comprehensive reporting and analysis. 
•  Support identification of potential areas of vulnerability to key stakeholders to help support implementing an appropriate measure to mitigate risk.
• Regularly review and update risk and controls reporting standards and procedures to ensure their effectiveness and compliance with regulatory requirements.
• Support regular updates to senior management and the Board, keeping them informed of risk and control status and to ensure their reporting expectations are met.
• Support the operations of Citi's governance committees, including coordinating meetings, managing agendas, and ensuring follow-up on action items.
• Provide updates for committee chairs decision-making process in alignment with organizational goals and governance standards.
• Support compliance with governance standards and regulatory requirements related to committee operations.
• Assist development and implementation of controls training program covering regulatory requirements, internal control procedures, and industry best practices.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry.
• Ability to identify, measure, and manage key risks and controls.
• Strong knowledge in the development and execution for controls.
• Proven experience in control related functions in the financial industry.
• Proven experience in implementing sustainable solutions and improving processes.
• Understanding of compliance laws, rules, regulations, and best practices.
• Understanding of Citi’s Policies, Standards, and Procedures.
• Strong analytical skills to evaluate complex risk and control activities and processes.
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level.
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities.
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word.

Education: 

Bachelor's/University degree, Master's degree preferred

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Governance Reporting & Analysis

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Constructive Debate, Controls Lifecycle, Data Analysis, Digital Skills (Including AI), Escalation Management, Governance, Management Reporting, Needs Assessment, Risk Management Lifecycle.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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