Senior QA Automation Engineer – Assistant Vice President

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Job Overview

Individuals in Quality Assurance, Monitoring & Testing are responsible for the assessment of outcomes from activities and processes against conformance with applicable requirements to strengthen risk management quality such as quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process. This includes the development and execution of Monitoring and Testing for controls, such as control design assessment, design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tools to assess the effectiveness of key controls designed to address defined risks.

Responsibilities: 

• Help support for the assessment of activities and processes as per required Policies, Standards and Procedures to strengthen risk management quality
• Help conduct routine testing of internal activities and processes to ensure adherence to established quality standards and identify areas of risk or non-compliance
• Assist to review stakeholder/client feedback and respond to any quality assurance complaints or issues in a timely and efficient manner
• Support quality testing performed for business function quality control and transformation lead quality control post completion of an activity/process
• Help develop and execute Monitoring and Testing for controls, including control design assessment and design of operational effectiveness for monitoring & testing tools, monitoring/testing design assessment, and execution of monitoring/testing tool
• Support reporting on quality control outcomes and control effectiveness to top management and relevant stakeholders
• Have a good understanding of the Citi Risk & control framework and the underlying fundamentals on Risk Management
• Help teams involved in the end-to-end monitoring of the controls as defined in Risk Management policy
• Participate in strategic initiatives for control performance enhancements
• Participate in leadership meetings to analyze documentation and processes to ensure risks and control points are properly addressed
• Help in Control & Monitoring Design Assessment (CMDA) meetings 
• Help to identify any monitoring breaks and suggest enhancements
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of teams and create accountability with those who fail to maintain these standards

Qualifications: 

• 8+ year experience involving defining quality standards, mentoring team members, and ensuring the delivery of high-quality software within an Agile environment in the Banking and Financial Services domain.
• 4+ years of hands-on experience in designing and implementing test automation frameworks.
• design, development, and maintenance of robust, scalable automated test suites using Playwright.
• Architect and implement advanced automation frameworks for web applications, APIs, and backend services.
• Oversee the integration of automated tests into CI/CD pipelines (e.g., Jenkins, GitHub Actions, Azure DevOps) to enable continuous testing.
• Execute and analyze results from regression, functional, integration, and end-to-end automated tests.
• Drive initiatives to optimize test execution, improve test coverage, and increase the efficiency of the QA process.
• Document test strategies and communicate quality metrics and reports to stakeholders.
• Conduct in-depth exploratory, functional, and usability testing to identify defects and potential issues.
• Design and create comprehensive test cases, test plans, and test scenarios.
• Perform manual API testing for critical features and regression testing cycles.
• Write and execute simple to complex SQL queries for database validation and data integrity testing.
• Design and execute API test suites for REST/SOAP protocols using tools like Postman.
• Integrate tests with CI/CD tools and actively monitor pipeline executions for failures and performance degradation.
• Log, track, manage, and triage defects effectively using Jira.
• Actively participate in all Agile ceremonies (sprint planning, stand-ups, retrospectives) and collaborate closely with cross-functional teams.

Education: 

Bachelor's/University degree or equivalent experience

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Job Family Group:

Controls Governance & Oversight

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Job Family:

Quality Assurance, Monitoring & Testing

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Assurance Strategy, Communication, Constructive Debate, Controls Assessment, Controls Lifecycle, Policy and Procedure, Risk Remediation, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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