
AVP - Business Analytics
- Job Req Id:
- 25859629
- Location(s):
- Pune, India
- Job Type:
- On-Site/Resident
- Posted:
- Aug. 10, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
TTS Analytics C12
What do we do?
The TTS Analytics team provides analytical insights to the Product, Pricing, Client Experience and Sales functions within the global Treasury & Trade Services business. The team works on business problems focused on driving acquisitions, cross-sell, revenue growth & improvements in client experience.
The team extracts relevant insights, identifies business opportunities, converts business problems into analytical frameworks, uses big data tools and machine learning algorithms to build predictive models & other solutions, and designs go-to-market strategies for a huge variety of business problems.
ROLE DESCRIPTION
The role will be Asst. Vice President (C12) in the TTS Analytics team
The role will report to the VP or SVP leading the team
The role will involve working on multiple analyses through the year on business problems across the client life cycle – acquisition, engagement, client experience and retention – for the TTS business
This will involve leveraging multiple analytical approaches, tools and techniques, working on multiple data sources (client profile & engagement data, transactions & revenue data, digital data, unstructured data like call transcripts etc.) to provide data driven insights to business and functional stakeholders
QUALIFICATIONS
Experience:
Bachelor’s Degree with 7-10 years of experience in data analytics, or Master’s Degree with 6-10 years of experience in data analytics, or PhD.
Must have:
Business analytics experience
Experience on business problems around sales/marketing strategy optimization, pricing optimization, client experience, cross-sell and retention
Experience across different analytical methods like hypothesis testing, segmentation, time series forecasting, test vs. control comparison etc.
Experience working with large datasets using technologies such as PySpark, Hive, Impala, SQL etc.
Good to have:
Experience in financial services
Experience working with data from different sources and of different complexity
Predictive modeling using Machine Learning
Experience with unstructured data analysis, e.g. call transcripts, using Natural language Processing (NLP)/ Text Mining
Skills:
Analytical Skills:
Ability to understand complex business problems, break them down into simpler solvable parts and develop analytical approaches to tackle them
Strong logical reasoning and problem-solving ability
Proficient in converting business problems into analytical tasks, and analytical findings into business insights
Proficient in identifying trends and patterns with data
Tools and Platforms:
Proficient in Python/R, PySpark and SQL
Experience in Hive
Proficient in MS Excel, PowerPoint
Good to have:
Experience with Tableau
Soft Skills:
Ability to drive clear and comprehensive communication flow between business stakeholders and the team and vice versa, translating analytical findings into key insights and actionable recommendations
Ability to coach and mentor team members on an ongoing basis
Ability to drive ideation on analytical projects to tackle strategic business priorities
Comfort on working with ambiguity and open-ended questions
Strong process/project management skills
Contribute to organizational initiatives in wide ranging areas including competency development, training, organizational building activities etc.
------------------------------------------------------
Job Family Group:
Decision Management------------------------------------------------------
Job Family:
Business Analysis------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

Global Benefits
Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.

Explore More Jobs
-
VP, Records Management Product Specialist (Data Privacy)
- New York, New York
-
Vice President, Global Mobility Tax Advisor (Hybrid_
- City of Taguig, Metro Manila, Mumbai, Maharashtra
-
Testing Intermediate Analyst – UAT Automation Tester in AML
- Warsaw, Mazovia
-
Tech Lead Engineer
- London, England
-
Early Careers Talent Network
Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.
-
Career Professionals Talent Network
Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.