Cash and Trade Processing Supervisor (Sanctions) ) - Penang

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Job Overview

Ready to take the lead in driving operational and compliance excellence?

Whether you are an experienced professional or seeking your next leadership challenge, your journey continues here. At Citi, you will have the opportunity to lead high-performing teams, expand your expertise, and make a lasting impact at one of the world’s leading financial institutions. We are fully committed to supporting your growth through leadership exposure, structured learning, and meaningful career opportunities. You will also have the chance to give back and make a positive impact where we live and work through volunteerism.  

Citi’s Treasury and Trade Solutions (TTS) provides global solutions that can help clients drive their business forward while investing in innovation to bring new solutions to life.

We’re currently looking for a high caliber professional to join our team as Cash and Trade Processing Supervisor. (Internal Job Title: Cash & Trade Proc Sr Supv - C11) based in Penang, Malaysia.

The position is a manager-level role that involves overseeing complex cases related to Sanctions Compliance and managing the day-to-day operations within the Payments & Receivable (P&R) environment. The role requires strong analytical and leadership skills, the ability to assess sanctions screening results, ensure timely resolution, and maintain adherence to Citi’s internal policies, standards, and applicable regulations. The successful candidate will provide subject matter expertise, support audits, lead process improvement effort, and contribute to risk mitigation strategies.

Responsibilities:

• Lead a team responsible for analyzing and resolving potential sanctions matches generated through payments and receivables screening systems.

• Provide oversight and guidance to ensure timely and accurate resolution of alerts in accordance with Citi policies and regulatory expectations.

• Act as a Subject Matter Expert (SME) on sanctions-related matters and collaborate closely with Global/Regional Sanctions Ops, P&R Operations, and Compliance partners.

• Escalate cases where necessary, and coordinate resolution with internal stakeholders, including Compliance, Legal, and Business.

• Contribute to internal and external audit readiness, ensuring controls, procedures, and documentation are in place and up to date.

• Identify and address process gaps, propose improvements, and drive implementation to enhance operational efficiency and controls.

• Monitor Key performance and quality metrics and provide reporting to senior management.

• Support the Manager’s Control Assessment (MCA) by identifying control issues and taking corrective action.

• Develop and maintain training materials and conduct training sessions for new and existing staff.

• Promote a strong compliance and risk culture, demonstrating ethical decision-making and transparency in issue management.

Qualifications:

• 4 - 6 years of experience in Sanctions Operations, Payments & Receivables Operations, Compliance, or a related financial services field.

• Strong understanding of AML/Sanctions compliance frameworks and operational processes within P&R.

• Proven leadership experience with the ability to manage teams and meet performance goals.

• Effective problem-solving, communication, and stakeholder management skills.

• Experience supporting audits, regulatory reviews, or internal assessments is an advantage.

• Strong organizational skills and ability to prioritize under pressure.

• Proficiency in Microsoft Office and relevant operational systems.

Education:

• Bachelor’s/University degree or equivalent experience, preferably in Finance, Banking, Business, or a related discipline.

Note:

This job description provides a high-level overview of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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