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KYC Operations Analyst

Job Req Id:

26984499

Location(s):

Olsztyn, Warmia-Masuria, Poland

Job Type:

Hybrid

Posted:

Sep. 02, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution?  

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview:

The Compliance KYC Operations Analyst is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

What you’ll do:

  • Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)
  • ​Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices
  • Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor
  • Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy
  • Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards
  • Maintain BSU tool

What we’ll need from you:

  • Bachelor's degree/University degree or equivalent experience
  • ​Previous relevant experience preferred
  • 1-2 years of relevant experience
  • Experience in banking operations, preferably in the client account opening and pre-requirements process - nice to have
  • Fluent English (written and spoken)
  • Can-do attitude with attention to details
  • Ability to work independently as well as within the team

    What we can offer you:

    By joining Citi Solutions Center Poland, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits such as:

    • Private Medical Care Program

    • Life Insurance Program

    • Pension Plan contribution (PPE Program)

    • Employee Assistance Program

    • Paid Parental Leave Program (maternity and paternity leave) 

    • Sport Card

    • Holidays Allowance

    • Sport and team recreation activities

    • Special offers and discounts for employees

    • Access to an array of learning and development resources 

    • A discretional annual performance related bonus

    • A chance to make a difference with various affinity networks and charity initiatives

    Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energized to join us, motivated to stay, and empowered to thrive. 

    Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

    #LI-KG1

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    Job Family Group:

    Operations - Services

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    Job Family:

    Business KYC

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    Time Type:

    Full time

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    Primary Location Full Time Salary Range:

    zł62,070.00 - zł90,630.00

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    Most Relevant Skills

    Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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    Other Relevant Skills

    For complementary skills, please see above and/or contact the recruiter.

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    Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

    If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

    View Citi’s EEO Policy Statement and the Know Your Rights poster.

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