
Senior Vice President (SVP), Investor Services Sales
- Job Req Id:
- 25905870
- Location(s):
- New York, New York, United States
- Job Type:
- Hybrid
- Posted:
- Sep. 05, 2025
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Job Overview
We are seeking an energetic and driven sales lead and grow and originate relationships with key financial intermediary clients and prospects of Investor Services. This role is pivotal in driving significant revenue growth, ensuring client satisfaction, and identifying new business opportunities with a strong emphasis on sales and business development.
Responsibilities
The successful candidate will maintain ownership of key commercial relationships, with responsibilities including, but not limited to:
Strategic Client Engagement:
Oversee the strategic direction and aggressive growth of complex client relationships, particularly with banks, broker-dealers, and other financial intermediaries
Deeply understand and articulate clients' corporate and product strategies, organizational structure, financials, and recent organizational developments to proactively identify and capitalize on sales opportunities
Serve as the senior escalation point for client relationships, effectively resolving complex issues and managing senior-level client interactions
Business Development & Growth:
Drive the retention of existing revenue and aggressively pursue the generation of new client revenues through proactive cross-selling and up-selling initiatives
Understand the client's overall wallet share, identify organic growth opportunities, and execute cross-sell opportunities across the full suite of Citi products
Identify and pursue prospective clients, leveraging a robust understanding of the financial intermediary client base and emerging needs to drive new sales
Relationship Management & Collaboration:
Build and maintain long-lasting, trusted client relationships, acting as a trusted advisor and advocate for clients within Citi
Navigate and build strong cross-functional partnerships across all lines-of-business within client organizations and internal Citi teams (e.g., Product Management, Client Solutions, Operations, Technology, Legal, Risk, Banking) to ensure seamless delivery and enhance footprint
Lead and coordinate the negotiation of all legal contracts, business, and risk updates, ensuring appropriate oversight
Product & Market Expertise:
Provide clients with thought leadership on regulatory changes, industry trends, and product solutions
Understand existing and future products to propose recommendations, and drive continuous enhancement of Citi products and services
Maintain an in-depth knowledge of Direct Custody, Fund Services, Execution Services, Custody FX, agency securities lending, outsourced liquidity management solutions, and the broader Investor Services industry
Risk & Compliance:
Identify, own, escalate, and mitigate all risks (market, credit, operational, compliance, reputational) derived from client and deal management processes
Adhere to Citi's Code of Conduct and all defined policies and procedures
Financial Accountability:
Responsible for client profitability and efficiency
Negotiate pricing and terms for new products in partnership with the Product organization
Deliver the firm: refer business to firm-wide partners
Qualifications
Experience:
Minimum of 7-10+ years of relevant experience in relationship management or sales role within a global financial institution
Knowledge of and experience covering the financial intermediary (bank, broker-dealer, clearinghouse, etc.) client base, preferably within an Investor Services business
Proven track record of managing complex issue resolution and driving significant sales and revenue growth
Skills:
Exceptional ability to manage by influence and demonstrate strong leadership in a matrix environment
Highly driven, results-oriented, problem-solving mindset with proven cross-selling skills
Superior written and verbal communication skills, with confidence in external meetings and senior-level discussions
Strong analytical and organizational skills, including deal economics acumen
Ability to multi-task, prioritize effectively, and adapt to dynamic business and client demands
Willingness and motivation for continuous learning regarding business, client demands, and global market developments
In-depth understanding of the regulatory, risk, and control environment impacting the Investor Services business
Keen risk and control awareness/focus
Education:
Bachelor's degree/University degree or equivalent experience is required
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
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Job Family Group:
Institutional Sales------------------------------------------------------
Job Family:
Institutional Product Sales------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Primary Location:
New York New York United States------------------------------------------------------
Primary Location Full Time Salary Range:
$163,600.00 - $245,400.00
In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
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Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Anticipated Posting Close Date:
Sep 12, 2025------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.

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