Program Management Lead

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Job Overview

Citibank, N.A. seeks a Program Management Lead for its New York, NY location.

DUTIES: Support the planning and coordination of day-to-day activities for a program or portfolio of programs. Apply in-depth understanding of how areas collectively integrate within the subfunction as well as contribute to the objectives of the entire function. Assist with the assessment of program plan and charter, benefits management plan, stakeholder management plan, acceptance plan, and central program issue log. Ensure program plans meet business needs as described in the program initiation documents. Ensure all stakeholders are identified and included in scope definition activities and understand the program schedule and key milestones. Escalate program risks to the Program Director or Program Sponsor, when appropriate. Assist with creation of program risk management plan. Work with procurement team to create, administer, track, and close program contracts. Follow essential procedures and contribute to defining standards. Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, and adhering to Policy. A telecommuting/hybrid work schedule may be permitted within a commutable distance from the worksite in accordance with Citi policies and protocols.

REQUIREMENTS: Bachelor’s degree, or foreign equivalent, in Financial Services, Business, Marketing, or a related field, and six (6) years of experience in the job offered or in a related occupation supporting the development and implementation of financial services applications. Six (6) years of experience must include: Embedding program governance to enable effective timely delivery of all projects leveraging detailed project governance metrics, including KPIs and RAIDs, daily status reports with defined risk mitigation plans, testing reports, and lessons learned to prioritize multiple projects, closely monitor progress, and find optimization opportunities; Delivering complex projects, completing project related activities to ensure a timely and smooth implementation process, and reviewing workstream plans with key stakeholders to identify areas of process improvement to recommend solutions; Assessing program risks and ensuring timely escalation, swift resolution, and mitigation of risks to avoid impact to project delivery; Coordinating project governance forums to facilitate mediation between key stakeholders and aid decision making through establishing clear communication channels and plans between stakeholders across multiple business units to monitor progress and assess potential impact to project delivery; and Creating comprehensive project plans that are fully customized to meet the end users’ specific requirements including critical path, key deliverables, scope, milestones, actions, risks, and issues. Employer will accept two (2) years of related experience as meeting the Bachelor’s degree requirement. 40 hrs./wk. Applicants submit resumes at https://jobs.citi.com/. Please reference Job ID # 26944025. EO Employer.

Wage Range:              $162,000.00 to $184,900.00

Job Family Group:      Project and Program Management

Job Family:                 Program Management

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Job Family:

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

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