Audit Director – AI Business Enablement

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Job Overview

The AI Assurance Tooling & Execution team are responsible for shaping how Internal Audit leverages AI/GenAI to enhance assurance delivery by developing, prototyping, and integrating AI/GenAI tools into execution. The primary focus involves working with assurance delivery teams to identify, implement, and drive the adoption of specific AI-enabled assurance tests, thereby strengthening and driving efficiency in audit delivery. Scalable implementations will necessitate extensive collaboration with the Strategy, Innovation and Professional Practices (SIPP) team.

The Audit Director – AI Business Enablement is a senior level management position, reporting to the Chief Auditor Artificial Intelligence (AI) Assurance Tooling & Execution. The individual will be responsible for managing a team of audit professionals to work collaboratively with Business and Function audits teams in identifying and driving the prioritization and implementation of both tactical and strategic uses cases to strengthen and drive efficiency in our assurance practices.

This role will primarily focus in executing our GenAI assurance tooling strategy, including identifying and defining use cases, evaluating tools and engaging with other Lines of Defense to determine synergistic opportunities. 

Citi IA is a dynamic global function of over 2,500 professionals located across more than 60 countries, covering Citi's global businesses and service to clients and customers through its network in 98 countries. Through a culture of continuous improvement, Citi IA is focused on maintaining its position as a best-in-class IA function and is committed to investing in people, learning and development, innovation, and methodology programs. The Internal Audit mission is to provide independent, objective, reliable, valued and timely assurance to the Board, senior management and regulators of Citigroup and Citibank (and its subsidiaries), over the effectiveness of culture, ethical conduct, governance, risk management, and controls that mitigate current and evolving risks and to enhance the control environment.  IA is a change agent within Citi to enhance the control culture of Citigroup worldwide and therefore support senior management decision making around the globe.

Citi operates in over 100 countries and provides consumers, corporations, governments, and institutions with a broad range of financial services and products. Citi strives to create the best outcomes for clients and customers with financial ingenuity that leads to solutions that are simple, creative, and responsive.

Responsibilities:

• Provide strategic guidance, oversight, and direction for the execution of IA’s AI and GenAI tooling strategy, in line with IA’s strategy, including tool evaluation and platform selection for IA assurance.
• Partner with a network of IA Business/Function teams to identify, design and embed adoption of AI/GenAI solutions across IA.
• Evaluate vendor and other internal solutions for assurance adoption.
• Optimize resource allocation for AI/GenAI adoption by prioritizing the onboarding pipeline to address high-impact use cases, considering both business demand and operational capacity.
• Partners with IA Business/Function teams and the AI Technical Enablement team to deliver solutions on time, within scope, and to required quality standards.
• Partner with Lines of Defense teams to identify synergistic opportunities for usage and development of assurance tools.
• Perform technical and business processes impact assessments.
• Support the broader teams AI assurance mandate.
• Attract, develop, and retain talent; recommending staffing levels required to fulfil responsibilities effectively while establishing and adhering to talent management processes and compensation and performance management programs.
• Work across IA to maximize the efficiency and effectiveness of resources.
• Provide local site leadership encouraging engagement and collaboration across all IA organizations.
• Support and endorse the Quality Assurance (QA) function of IA, and resolve issues found by QA, improving audit processes and coverage.
• Develop and maintain strong working relationships across other IA teams and Regulators.
• Build trust through proactive and transparent interactions while maintaining strong relationships with regulators aligned to Internal Audit.
• Participate and share relevant knowledge and insight, on an ongoing basis, within and across IA teams, to drive the consistent application of the methodology, consistency of audit opinions, higher efficiency, and improved quality of overall assurance.

Qualifications:

• Extensive experience in a related role including risk and control expertise.
• Experience in technology enabled change, business process engineering and optimization.
• In-depth understanding of GenAI/AI and machine learning concepts, algorithms and techniques, and AI/ GenAI lifecycle.
• Strong knowledge of IT governance and control frameworks (e.g. COBIT, NIST, Cybersecurity Framework).
• Familiarity with leading cloud-based AI/ML platforms and their associated governance, security, and deployment best practices.
• Understanding of security vulnerabilities and risks specific to AI/ML systems, including adversarial attacks and data privacy considerations. Familiarity with data governance principles, data quality management and data security practices.
• Related certifications such as Certified Information Systems (CISA), Certified Internal Auditor (CIA), Certified in Risk and Information Systems (CRISC) or similar. AI-related certifications are a plus.
• Executive presence and expert in building and maintaining strong open relationships with executive stakeholders, working as a partner, exerting influence and providing credible challenge in a constructive manner.
• Ability to quickly comprehend the full risk implications of complex global issues, escalate to the appropriate level and provide advice and on pragmatic commercial solutions.
• Outstanding performer, open minded, resilient, agile, energetic, self-starter, articulate and empathetic whilst being confident to deliver opinions to bring about positive outcomes.
• Strong leadership skills including a track record of identifying and developing world class talent. 
• Experienced in leading large, dispersed and diverse professional teams.
• Experience in technology product management.
• Demonstrated success in business, functional and people management.
• Consistently demonstrates clear and concise written and verbal communication.
• Demonstrated ability to remain unbiased in a diverse working environment.
• Effective negotiation skills.

Education:

• Bachelor’s degree/University degree in decision science, computer science, data science, finance, accounting or a related field, or equivalent experience.
• Master’s degree preferred.
  
  #NAMInternalAudit

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Job Family Group:

Internal Audit

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Job Family:

Audit

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Time Type:

Full time

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Primary Location:

New York New York United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Control Monitoring, Data Analysis, Industry Knowledge, Issue Management, Laws and Regulations, Professional Standards, Risk Management, Root Cause Analysis.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Oct 23, 2025

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