Senior Vice President – Business Analytics - Transaction Manager – C14 - Mumbai

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Transaction Management (TM) is responsible for supporting multiple aspects of the wholesale lending lifecycle including, but not limited to, loan closing and servicing coordination, facilitating complex client onboarding, data management and quality control. The team is accountable and responsible for operational oversight of the closing and servicing of all lending transactions across the business division being supported, and to ensure all internal and external requirements are met.

We are seeking an experienced and results driven operational business intelligence and analytics manager to lead the development, implementation and optimization of data driven solutions that support operational efficiency and strategic decision-making. This role will work closely with cross functional teams to provide actionable insights, through business intelligence and design that will drive initiatives that optimize business operations.

In this role, you’re expected to:

• Lead the development of delivery of comprehensive business intelligence and analytics focused on operational and business performance, including qualify and quantify key business problems and opportunities

• Design and manage dashboards and data visualization that monitor key operational risks

• Analyze complex datasets and generate actionable insights to support senior decision-making in areas like productivity, cost efficiency and process optimization

• Partner with business and operational teams to identify and prioritize areas for improvement using data driven insight

• Oversee the setup, maintenance and optimization of business intelligence platforms ensuring data integrity and accessibility for relevant stakeholders

• Work closely with reporting and wider analytics teams to identify, source and refine data sets needs to perform critical business intelligence analytics and presentations

• Evaluate and implement new tools and technologies to improve data collection, analysis and reporting capabilities

• Work closely with senior leadership and other functional teams to translate business requirements into business intelligence solutions

• Act as a key point of contact for operational analytics needs, ensuring alignment with business objectives

• Rapidly develop an in depth understanding of the operating model across the teams to drive targeted control/data recommendations

• Validate/ verify/ quantify the effectiveness of the solutions delivered and resolution of root causes, through improvement in performance/risk metrics

• Conduct regular meetings with stakeholders to discuss performance, analyze trend.

• Directly or indirectly manage a group of business intelligence professionals including providing training on usage of data, analytics, root cause analysis

As a successful candidate, you’d ideally have the following skills and exposure:

• 12 + years of experience in BI, data analytic and operational analysis preferably in the banking space

• Proven experience managing cross-functional projects and collaborating with business stakeholders

• Ability to focus on immediate and multiple deliveries while maintaining an view of the wider strategic state to ensure overall alignment to organizational strategies

• Strong understanding or operations management and key performance indicators (KPIs) related to business performance

• Working knowledge of mathematics including statistics, time series analysis and numerical algorithms

• Advances proficiency with data analytics and visualization tools (eg Tableau, Power BI, Excel and PowerPoint)

• Strong experience with databases and data tools (eg SQL, Python)

• Proven ability to manage multiple priorities and adapt in a fast-paced, dynamic environment

• Strong communication and presentation skills, with the ability to convey complex analytical insights to non-technical stakeholders

• Strong leadership and team management skills.

• Organizational skills with the ability to manage and lead multiple priorities and programs with varying priorities in parallel.

• Individual must have a sense of accountability and ownership to drive solutions for the business delivery.

• Individual must have excellent written and verbal communication, organizational and interpersonal skills.

• Individual must be able to challenge assumptions and influence stakeholders in a productive and constructive manner to drive and deliver improvements and efficiencies.  

• Individual must work well under tight deadlines, manage priorities and complete assigned tasks with minimal management follow up. 

• Ability to understand the detail and how the components fit into the larger picture.

• Ability to work in granular detail but maintain a strategic view.

• Developed analytical and problem-solving abilities.

• Established knowledge of wholesale lending products including, but not limited to, syndicated loans and letters of credit.

• Proficient understanding of lending documentation and processes, including legal and credit documents, funding mechanics, deal structure and funds flows.

Education:

• Bachelors/University degree or equivalent experience.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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