Operational Risk Assurance, SVP (Hybrid)

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi’s Risk Management organization oversees risk-taking activities and assesses risks and issues independently of the front line units.  We establish and maintain the enterprise risk management framework that ensures the ability to consistently identify, measure, monitor, control and report material aggregate risks.

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Operational Risk Assurance - Hybrid (Internal Job Title: Policy Execution and Oversight 2nd LOD Sr. Lead Analyst based in Mumbai, India.  Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.  For instance:

•    Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
•    We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
•    We empower our employees to manage their financial well-being and help them plan for the future.
•    Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
•    We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
•    We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your experience and skills in Risk management, 2nd Line Testing & Monitoring, Analytical approach to problem solving and communication to Citi’s Operational Risk Management Team.

By Joining Citi, you will become part of a global organization whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Team/Role Overview

Operational Risk Assurance teams supports the Global Operational Risk function by defining and maintain Methodologies, Frameworks for undertaking Credible Challenge of 1 LoD (across all business, operational risks categories within Citi). The team additionally oversee the execution of the Challenges undertaken by ORM function and also undertakes Quality Assurance over ORM’s own activities.

As an SVP, Operational Risk Assurance, you will be a part of the Operational Risk Assurance team and directly reports to the Head of Operational Risk Assurance. The role holder is a strategic professional who will be a core contributor responsible for undertaking Quality Assurance of Independent Challenge for an assigned business or risk area including but not limited to Testing & Monitoring routines undertaken by the global ORM teams. Additionally, the role holder will be responsible to drive oversight and governance over the delivery of the ORM’s overall Book of Work and lead or support key projects and initiatives as advised by the Head Operational Risk Assurance from time to time.

The role holder will closely follow latest trends in own field and adapts them for application within own job and the business. Excellent communication skills required in order to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas.

In this role, you’re expected to: 

• Responsible for execution of Quality Assurance activities following the ORM Quality Assurance Methodology and desktop procedures.
• Establishes and oversees the delivery of ORM’s Book of Work and organize, lead periodic governance and oversight meetings.
• Lead or Support key project and initiatives as advised by the Head Operational Risk Assurance
• Responsible for coaching and development of the Operational Risk Assurance team.
• Responsible for contributing to learning series for the whole of Global ORM function with regards to best practices for 2nd line Challenge activities.
• Responsible for undertaking or contributing to certain governance processes such as annual planning, change management of annual plans
• Responsible for providing challenge to the ORM coverage and Risk SME teams for Independent Challenge activities
• Co-ordinating and managing stakeholder engagements within wider Risk organization
• Responsible for providing management information
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure: 

• Substantial years of experience in Internal Audit, Operational Risk Assurance or Compliance Assurance with strong knowledge of 2nd line Testing & Monitoring routines.
• Outstanding communication and influencing skills through all levels of the organization and with external partners and vendors. Exceptional relationship management skills; must be able to address and resolve conflict while maintaining relationships.
• In depth knowledge of Assurance Methodologies, technology platforms supporting 2nd line Risk Management.
• Ability to effectively communicate complex topics to a broad audience.
• Detailed oriented with analytical skills, as the role requires a large amount of data manipulation and presentation. Expert in Microsoft Office Tool

Education:

Bachelor’s/University degree, Master’s degree preferred

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today
https://jobs.citi.com/dei

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Job Family Group:

Risk Management

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Job Family:

Risk Framework and Policy

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Change Management, Communication, Credible Challenge, Governance, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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