KYC Ops Post Execution Quality Reviewer

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Job Overview

The KYC Operations Intmd Analyst is an intermediate-level position responsible for Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to develop and manage a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Responsible for various aspects of risk and control, include but are not limited to Information Security, Continuation of Business and Records Management

• Conduct analysis of risk and associated controls to identify root cause and collaborate with peers and management to report findings with solutions to mitigate risk/control issues

• Provide support to business managers and product staff

• Partner with peers and management on various activities, including developing and executing business plans within area of responsibility, developing compliance guidelines and completing monthly, quarterly, and other periodic risk & control reporting to be used for various forums

• Interface with internal and external teams to provide guidance and subject matter expertise, as needed

• Interface with Internal Audit (IA) and external audit to provide input on situations that create risk and legal liabilities for Citi

• Oversee situations that create risk and legal liabilities for Citi

• Has the ability to operate with a limited level of direct supervision.

• Can exercise independence of judgement and autonomy.

• Acts as SME to senior stakeholders and /or other team members.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-7 years of relevant experience

• Proven ability to make effective and timely decisions

• Consistently able to anticipate and respond to customer/business needs

• Demonstrated ability to build and cultivate partnerships across business regions

Education:

• Bachelor's degree/University degree or equivalent experience

The Post Execution Quality Reviewer (PEQR) will be part of the  KYC Ops Post Execution Quality Review Team unit. The unit is tasked with conducting quality control reviews across different LOBs. Responsibility includes reviewing approved KYC records and measuring correctness, completeness & consistency of these records. The program engages stakeholders and provides formalized defect reporting and feedback on a monthly basis to senior management/stakeholders involved in the KYC Record process.  The objective is to improve the quality of the KYC Records.

Key Responsibilities:

The responsibilities of Post Execution Quality Reviewer are as under:

• Conduct end to end post approval reviews of KYC Records ( All client types)

• Report deficiencies on a timely basis.

• Act as primary point of contact for assigned region

• Engage with Stakeholders/Senior management and ensure timely PEQR feedback loop

• Conduct root cause analysis by identifying & analyzing areas of common defect/issues/themes

• Assist or Lead continuous improvement plan and track implementation and success of initiatives

• Achieve operational goals set, and deliver against agreed targets in terms of quality and productivity

• Provide updates at regular meetings with KYC Operations, RCT, Compliance, etc.

• Manage remediation projects / initiatives and report on progress as required

• Assist/Lead departmental projects / initiatives as requested

Development Value:

The successful candidate will have an excellent opportunity to develop a broad knowledge of KYC and operational concepts, and needs within a major global financial organisation, building on their current Quality/AML-KYC experience.

Qualifications:

• Bachelor’s Degree or higher with at least 5-7 years’ experience in relevant domain

• AML/KYC Certifications like ACAMS preferred

• A proven track record with at least 5-7 years of relevant KYC/AML experience (i.e. Quality Assurance, Client Onboarding, Compliance, Audit and Regulatory) required.

• Exhibit good written and verbal communication skills.

• Possess the ability to work with various Stakeholders and build and maintain effective working relationships

• Ability to manage team level processes and deliver presentations

• Ability to proficiently use MS Office products, particularly Word, Excel and PowerPoint

• Strong analytical and time management skills, excellent attention to detail

• Compliance, Audit and Regulatory experience desirable

• Strong Operations experience desirable

• Global experience would be beneficial

Exceptional candidates who do not meet these criteria may be considered for the role provided they have the necessary skills and experience.

Competencies:

• Ability to multi-task and work independently

• Ability to work to tight deadlines as part of a team.

• Exhibit good attention to detail while focused on delivery.

• Ability to work on several initiatives concurrently and cope with changes in priorities.

• Proactive and “no surprises” approach in communicating issues and strength in sustaining independent views.

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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