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KYC Operations Lead Analyst, Vice President

Job Req Id:
25928455
Location(s):
Mumbai, Maharashtra, India
Job Type:
On-Site/Resident
Posted:
Jan. 12, 2026

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.  At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.  We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.  You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey.  Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services and digital capabilities to clients across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team asKYC Operations Lead Analyst, Vice President(Internal Job Title: KYC Operations Lead Analys - C13) based in Mumbai, India

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future.  For instance:

  • We empower our employees to manage their financial well-being and help them plan for the future.

  • Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

The KYC Operations Lead Analyst is a senior-level position responsible for leading Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to lead in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

In this role, you’re expected to:

  • Provide senior oversight of KYC Operations teams, senior point of escalation for the team and its stakeholders, represent the KYC function in senior management discussions and key stakeholder meeting across the business, compliance and operations and serve as central point of coordination for vendor strategy and third-party interactions

  • Ensure effective governance of tasks and processes with reference to internal policy and external regulation

  • Partner with global Compliance and KYC teams to interpret and implement new Anti-Money Laundering (AML) policies and work toward developing consistent processes and practices

  • Develop the ongoing KYC training plan to develop and enhance staff knowledge of business and product

  • Manage KYC Operations project book of work, including strategic program roll out and system enhancements

  • Manage and assess impact of operational implementation of technology and policy change and drives continuous improvements to quality of data and client service levels

  • Conduct horizon scanning of news related to clients

  • Stay abreast of evolving best practices, regulatory changes, and industry trends to enhance the program

  • Interact with parent and subsidiary bankers and product sales and service on AML-related risk issues

  • Prepare client-specific KYC-related analyses, as required

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you’d ideally have the following skills and exposure:

  • 6-10 years of experience in KYC with Project Management background

  • Bachelor's degree/University degree or equivalent experience

  • Master's degree preferred

  • Independent, self-starting, flexible, innovative, adaptive, and able to work with minimal supervision

  • Strong interpersonal, written, and verbal communication skills, with the ability to collaborate effectively
    at all organizational levels.

  • Analytical, project management, and organizational skills, with the ability to manage multiple
    projects concurrent

  • Advanced excel with PowerPoint presentation skills

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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