Banking - Business Analytics Sr. Manager - Vice President

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Job Overview

The Business Execution Lead (VP) is a senior people manager responsible for leading and developing a high performing team that serves as the analytical and operational backbone of Citi's Banking Team. This role sits at the intersection of strategy, data, analysis and execution — partnering closely with Business Managers, Senior Management, and cross-functional stakeholders to drive informed decision-making, franchise performance, and client coverage excellence. The successful candidate will bring strong leadership credentials, a deep understanding of investment banking metrics and M&A analytics, and the ability to inspire, mentor, and grow a team of analysts and associates across multiple franchise units.

People Management & Leadership

As a VP people manager, this role carries full accountability for team leadership, talent strategy, and organizational culture within the Business Execution function.

• Hiring & Talent Acquisition: Lead end-to-end recruitment for the Business Execution team — defining role requirements, partnering with HR, conducting structured interviews, and making hiring decisions that build a diverse, high-caliber team.

• Training & Onboarding: Design and oversee structured onboarding programs and ongoing training curriculam covering business metrics, analytical tools, franchise processes, and Citi's internal systems (CIS, Toolbox, wallet data platforms).

• Mentoring & Coaching: Serve as a trusted mentor to analysts and associates — providing regular feedback, career guidance, and stretch assignments that accelerate professional growth and build analytical depth.

• Talent Development & Succession: Identify high-potential team members, create individual development plans, and build a robust succession pipeline. Champion internal mobility and cross-franchise rotations to broaden team capabilities.

• Performance Management: Conduct regular 1:1s, mid-year and year-end performance reviews, and calibration sessions. Set clear, measurable goals aligned to franchise priorities and ensure timely, constructive feedback cycles.

• Culture & Inclusion: Foster an inclusive, collaborative, and psychologically safe team environment. Champion Citi's diversity and inclusion commitments and model the firm's leadership principles in all interactions

Sponsor & Stakeholder Management

• Act as the primary point of contact and trusted advisor for Business Managers and Senior Management across multiple franchise units, ensuring seamless communication and alignment on priorities.

• Build and maintain strong relationships with senior sponsors, including Managing Directors and franchise heads, to advocate for the Business Execution team's mandate and resource needs.

• Manage relationships with key internal partner teams including product partners, AMC, CIS, Toolbox, Finance, and Technology — ensuring timely delivery of client coverage changes, data requests, and system updates.

• Represent the Business Execution function in senior forums, franchise reviews, and cross-divisional working groups, presenting insights and recommendations with confidence and clarity.

• Proactively manage stakeholder expectations, escalate issues appropriately, and ensure consistent positive feedback from bankers, product partners, and senior leadership across franchises.

• Serve as a sponsor and champion for key franchise initiatives, driving cross-functional alignment and ensuring accountability for deliverables.

Core Business Execution Responsibilities

• Oversee and quality-assure the running and analysis of internal business metrics data including client revenue, returns, backlog management, client calling intensity, exposure, and risk capital.

• Lead wallet analysis and market share tracking — including querying wallet data, investigating discrepancies with Citi's internal systems, and maintaining accurate Wallet Ranking and Market Share reporting.

• Ensure the team delivers high-quality reports and presentations on franchise performance for senior management, with a focus on revenue and backlog analysis, calling intensity by client and product, and target market reviews.

• Oversee revenue analysis processes, including investigations into missing or incorrectly booked revenues, and coordinate with partnering teams and product partners to ensure accurate revenue recording.

• Manage the end-to-end process for Client Coverage and Client Attribute changes, liaising with CIS and Toolbox teams to ensure timely and accurate processing.

• Ensure the team maintains clear, proactive communication with bankers, Business Execution Leads, and product partners on all business metrics including client prioritization, coverage, revenue, returns, and pipeline.

• Step up as the escalation point for all team pressure points, ensuring seamless delivery on client asks and franchise commitments even under tight timelines.

• Support various franchise initiatives and internal strategy presentations, ensuring the team's analytical output is consistently accurate, insightful, and presentation-ready.

Strategic Planning & Franchise Execution

• Partner with Business Managers and Senior Management to define and execute the Business Execution team's strategic roadmap, aligning team priorities with franchise-level objectives and Citi's broader institutional goals.
• Lead the planning, execution, and follow-up of key management disciplines including franchise reviews, Quarterly Business Reviews (QBRs), client planning sessions, and project-specific workstreams.
• Drive continuous improvement in the team's analytical frameworks, reporting infrastructure, and workflow processes to enhance speed, accuracy, and impact of business insights.
• Identify opportunities to leverage data, technology, and automation to improve the efficiency and quality of business metrics reporting and analysis.
• Contribute to the development of internal strategy presentations for senior management, synthesizing complex data into clear, actionable narratives on franchise performance, revenue trends, and market positioning.

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Job Family Group:

Decision Management

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Job Family:

Business Analysis

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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