Cantonese Speaker KYC Operations Analyst 1

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Job Overview

The KYC Operations Analyst 1 is an entry-level position responsible for participating in Anti-Money Laundering (AML) monitoring, governance, oversight and regulatory reporting activities in coordination with the Compliance and Control team. The overall objective of this role is to assist in the development and management of a dedicated internal KYC (Know Your Client) program at Citi.

Responsibilities:

• Partner with Relationship Management and Compliance teams to assist with the preparation, development, due diligence and approval of the electronic Know Your Client (KYC) record and supporting appendices

• Create and maintain KYC records by obtaining information from internal and external sources (firm website, regulatory websites, etc.)

• Partner with Relationship Management and Compliance teams to update system information from initiation to approval of KYC record and report workflow progress to supervisor

• Validate the information within KYC records and Customer Identification Program (CIP) documents to ensure completion and accuracy

• Ensure KYC records incorporate local regulatory requirements / Global Business Support Unit (BSU) Standards

• Maintain BSU tool

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• Previous relevant experience preferred

Education:

• Bachelor's degree/University degree or equivalent experience

Business Unit: Global Screening Operations

Global Screening Operations (GSO) is a global process in line with Citi's Sanctions and Non-Sanctions Screening Policy. Sanctions screening occurs against lists (Worldcheck, OFAC, Global, Local, etc) in order to identify and prevent transactions or accounts that are prohibited by U.S. and non-U.S. sanctions laws and regulations or that, if not prohibited, may represent a reputational risk due to the involvement of individuals or entities associated with narcotics trafficking, terrorism, or the proliferation of weapons of mass destruction.

For non-sanctions, screening occurs to identify attributes that may indicate corruption, financial misconduct or other criminal or unethical behavior which is an important part of the due diligence and monitoring processes. Furthermore, it is a key control for mitigating money laundering, terrorist financing and reputational risks.

Purpose of role

The potential matches that are generated against Sanctions and Non-Sanctions watchlists, PEP list, OFAC, UN, EU lists, adverse media, global/local lists, worldcheck lists and other applicable lists are to be reviewed by using the CitiScreening workflow (case management tool) to determine whether the match can be concurred as false match or requires escalation to the next level of review.

Key responsibilities

• Conducting thorough research and documenting evidence from Citi internal systems, the internet and commercial databases and submits inquiries to relationship managers, business or Compliance contacts within the organization when necessary.
• Being able to write concise and clear rationale based on research and evidence found to show the differences.
• To ensure due diligence is conducted in line with Citi’s global guide, memo, policies and procedures as applicable, aimed at meeting regulatory requirements.
• Perform risk assessments based on customer profile, geography and regulatory requirements.
• Meeting SLAs and quality standards while reviewing.
• Being updated on Sanctions changes, regulatory developments and applying the knowledge during review while being in line with guide.
• Know Your Customer (KYC) and Institutional Client knowledge is required.

Qualifications, Skills and competencies

A person in this role has a passion for uncovering the truth and exposing potential criminal activities. He/she has a genuine interest in the news and current affairs with the ability of cross referencing them during investigations. He/she is methodical, analytical, open minded and have the desire to thoroughly and accurately research, extract, compile and connect information from various sources. Additional requirements:

• Knowledge of AML regulations.
• Proficient in MS Office.
• Strong English verbal and written communication skills.
• Strong analytical and critical thinking abilities.
• Attention to minute details such as name variations, DOB, nationality.
• Sound risk-based decision making.
• Ability to distinguish true matches vs false matches.
• Efficient case prioritization.
• Strong documentation skills with clear and concise justifications.
• Proficient in internet & commercial database searches.
• High level of integrity and confidentiality.
• Adaptability to Citi guides, memo, regulatory, policy and standard change.
• Leadership with the ability to see the big picture without losing attention to detail.
• Relationship management skills with the ability to handle conflict and negotiations.

Preferred

• 1 to 3 years of experience in banking operations, compliance and audit background.
• Ability to work under tight due dates and meet SLA requirements.
• Familiarity with Sanctions/Non-Sanctions, Watchlists (OFAC, UN, EU, etc.), PEP Screening, Worldcheck, Adverse Media reviews/checks.
• Ability to handle name transliteration and aliases.
• Willingness to learn and accept feedback.
• Strong ethical judgment.

Additional Mandatory Requirements

• Mandarin (Reading)
• Cantonese (Reading)

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Job Family Group:

Operations - Services

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Job Family:

Business KYC

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Time Type:

Full time

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Most Relevant Skills

Business Acumen, Credible Challenge, Laws and Regulations, Management Reporting, Policy and Procedure, Program Management, Referral and Escalation, Risk Controls and Monitors, Risk Identification and Assessment, Risk Remediation.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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