Applications Group Manager - Core Accounts LATAM Technology and Global Infrastructure - Director

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Job Overview

Citi’s technology team is growing at lightning speed, and we are looking for talented technologists to help build the future of global banking. Our teams are creating innovations used across the globe – we are changing the way people bank and how the world does business. Citi Services Solutions processes trillions of dollars in B2B payments every day for our largest corporate customers, in 135+ currencies across 90+ countries. The group works to optimize the IT environment by standardizing production platforms, reducing complexity, and introducing innovative solutions that provide new business capabilities, reduce total cost of ownership, and create a competitive advantage for Citi. Join an environment with a laser focus on growth and progress and take your career to the next level through the power of Citi’s unmatched globality and vast expertise. This is an incredible opportunity to be part of a worldwide transformation to a future state global digital banking platform.

Job Description

Core accounts Technology for LATAM runs Franchise critical DDA banking platforms for Citi including Services, Markets, Banking and other lines of business. From opening and maintaining DDA Accounts, interfacing with 50+ partner applications meant for transaction processing and reporting needs, these platforms are central to Citi’s corporate flows across 19 countries. These Platforms processes a high volume of transactions daily with several critical payment processors meant for wires, ACH and instant payments. It also is central application to feeding data warehouses meant for Client statement generation and Regulatory reporting needs.

We are looking for a hands-on Technology Group Leader for LATAM Core Accounts. In this role, a successful candidate will lead technology division that performs Application Development on these platforms, partnering with business and operations heads in North America.

This role will also continue to manage the Global Infrastructure Estate across Core Accounts in 90+ countries. This includes driving a global book of work for remediating end of vendor support items, optimization of hardware, financials around hardware/software usage, and adoption of Citi’s internal cloud. This role will work with global teams supporting a franchise critical business, and partner with Infrastructure teams for evolving the enterprise infrastructure footprint.

Responsibilities:

• Lead a global team, providing strategic and tactical direction, coaching and developing talents, evaluating performance and making recommendations for career path changes.

• Lead application development across Core Accounts LATAM platforms using Safe Agile methodology, working towards defined target state technology roadmaps. Align applications development along with strategic direction of the organization

• Be a thought leader for Core accounts technology. Share best practices.  Identify ways to simplify the platform

• Builds strong partnership with the business stakeholders to help drive strategic direction and investment decisions

• Communicates to Sr. Management; assess the alternatives to resolve (“path to green”) and builds a plan for resolution

• Assume responsibility in rallying team and resolving Critical Production Issues on time.

• Drive culture change to make the team Tech Savvy and driven by latest architectural patterns

• Own and manage infrastructure estate across 90+ countries globally, build and manage a team of infrastructure engineers in each region

• Lead the adoption of cloud infrastructure and engineer solutions for 24x7, scalability, and high resilience

• Drive the architecture vision and roadmap for eliminating non-strategic platforms and move to scalable infrastructure

• Build strong and lasting partnership with CTI Infrastructure teams, STE Standard

• Drive efficiencies in total cost of ownership of shared infrastructure

• Lead application management for Core Accounts platforms across 19 countries, including management of Tech Risk and Compliance, vulnerabilities, internal audits.

• Champion Automation at every level – Shift Left in Dev Lifecycle including with vendors, automation of infrastructure changes by CTI and STE groups, automation of cloud environment setups, failover etc.

Qualifications:

• 15+ years relevant industry experience in technical leadership re-engineering middleware platforms, integration services

• Preferred experience in managing infrastructure, IAAS, preferably both internal and external, containerization, Docker/ECS/OpenShift

• Preferred experience in building scalable, highly available, resilient applications

• Preferred experience with Oracle, Database tools, Application Servers, Failover Solutions

• Preferred experience with IBM MQ, WebSphere, Red Hat Fuse, Tibco, UNIX/Python shell scripting, EJB/MDB

• Preferred experience working in Core Banking platforms

• Working experience with agile and iterative software delivery and building and/or managing Continuous Integration and Continuous Delivery (CI/CD) pipelines

• Strong working experience with Service Oriented Architectures and understanding of real time integration design patterns

• Automate everything mindset. Proficiency with Ansible, or similar tools for automated configuration of infrastructure

• Advanced understanding of business technology drivers and their impact on architecture design, performance and monitoring. Experience in a transaction banking ecosystem highly beneficial.

• Experience leading a software organization through transformation in a large enterprise environment

• Ability to influence and negotiate with senior leaders across Tech, Ops, Business functions, as well as communicate with external parties as necessary

• Strong people skills to manage team members in disparate locations and keep a cohesive team structure

Education:

• BS in Computer science or related engineering field or equivalent experience

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Job Family Group:

Technology

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Job Family:

Applications Development

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Time Type:

Full time

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Primary Location:

Jersey City New Jersey United States

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Primary Location Full Time Salary Range:

$170,000.00 - $300,000.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 30, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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