Talent & Engagement Analyst

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

The Strategic Initiatives & Change Management Senior Analyst plays a critical role in shaping and driving Talent Management & Engagement strategies across the enterprise. This role blends advanced data analysis with strategic storytelling to influence decisions, create insights, and transform complex data into actionable recommendations for senior leadership. A deep understanding of data analytics, data visualization, and the ability to translate complex data into clear, concise, and impactful narratives is required.

Responsibilities

• Data Analysis & Insights: Perform advanced analysis to uncover trends, patterns, and opportunities across key HR dimensions, such as representation, hiring, promotion, attrition, engagement, learning, and performance.
• Strategic Storytelling: Translate data into compelling, executive-ready narratives that drive understanding and alignment across Talent Management and Engagement leadership teams.
• Stakeholder Engagement: Partner closely with Talent Management & Engagement leaders to provide analytical support and insight generation; keep stakeholders informed, aligned, and engaged throughout project lifecycles.
• Change Enablement: Support the design and execution of change management and strategic initiatives that improve employee outcomes and organizational culture.
• Cross-Functional Collaboration: Collaborate with cross-functional partners (e.g., Data, Legal, HR COEs) to build scalable solutions and deliver on shared goals.
• Data Governance & Integrity: Uphold strong data integrity practices; exercise sound judgment and discretion when working with confidential and sensitive employee data, including adherence to legal and compliance guidelines.

Qualifications:

• 5-8 years relevant experience, HR experience a plus
• Consistently demonstrates clear and concise written and verbal communication skills
• Proven experience building presentations and storytelling for senior/executive audiences
• Proficiency in Excel (pivot tables, lookups, formulas); familiarity with data visualization tools (e.g., Tableau) is a plus
• Demonstrated ability to manage multiple priorities and adapt to shifting business needs
• Excellent verbal and written communication skills
• Comfortable working independently and as part of a cross-functional team
• Strong self-awareness, openness to feedback, and a growth mindset
• Highly detail-oriented with a proactive, solutions-driven approach

Education:

• Bachelor’s/University degree or equivalent experience

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Job Family Group:

Human Resources

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Job Family:

Talent, Development, Learning & Engagement

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Time Type:

Full time

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Primary Location:

Jacksonville Florida United States

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Primary Location Full Time Salary Range:

$70,720.00 - $106,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Aug 26, 2025

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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View Citi’s EEO Policy Statement and the Know Your Rights poster.