Custody Operations Manager

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Responsibilities:

• This role will be mainly responsible for managing asset servicing related corporate actions processes; these processes are mainly reconciling and processing positions related to Corporate Action events, executing client instructions, reporting and ensuring controls
• Additional activities include revisions of communications, notifications and facilitating postings for Corporate Action or Proxy events
• Delegates and supervises straightforward tasks under his/her responsibility
• Applies working knowledge of technical and professional principles and concepts and in-depth knowledge of custody operations team objectives
• Identifies any opportunity for implementation process improvements, and service or technology enhancements. Identifies control deficiencies and implement appropriate procedures for custody operations in general and asset servicing specific
• Creates, develops, and maintains business relationships with clients externally and internally (within the organization)
• Applies basic understanding of how own area integrates within own subject area, supports settlements, account maintenance and other units where and when applicable
• Perform other duties as assigned, participate and contribute to systems and process related projects
• Client instruction and securities transaction processing in accordance with prevailing market and Citi deadlines
• Ensuring and further enhancing STP (Straight Through Processing) asset servicing process.
• Aligning with Risk and Controls procedures for daily activities.
• Coordinate instruction processing issues to the appropriate department, timely escalation to clients and collaborate on a solution with all stakeholders
• Reporting – preparing various reports (ad hoc as well as regular reports) for several stakeholders
• Contributing to improvement of the quality and efficiency of assigned tasks and processes

Must have requirements:

• Minimum 5-7 years of relevant professional experience in Custody / Asset Servicing / Securities Services / Central Depository / CCP / Securities and Client Instruction Processing
• SWIFT system knowledge
• This role requires daily communication in English
• Ability to learn new and often complex things quickly
• Strong creativity, innovation, problem solving skills
• Willingness to develop, learn and share knowledge with others

As the member of our global family, you may count on:

• Participation in global processes, tight cooperation with international stakeholders
• Participation in the regional/global projects
• Work environment founded on mutual respect, inclusion, and helping others
• Learning and development opportunities: we support your career development with projects, trainings, and internal mobility possibilities at the domestic and international level

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Job Family Group:

Operations - Transaction Services

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Job Family:

Securities and Derivatives Processing

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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