Technology Lead Business Analyst - Vice President

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Job Overview

The Technology Lead Business Analyst is a senior-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.

About Citi

Citi, the leading global bank, has approximately 200 million customer accounts and does business in more than 160 countries and jurisdictions. Citi provides consumers, corporations, governments and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. Our core activities are safeguarding assets, lending money, making payments and accessing the capital markets on behalf of our clients.

Citi’s Mission and Value Proposition explains what we do and Citi Leadership Standards explain how we do it. Our mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress. We strive to earn and maintain our clients’ and the public’s trust by constantly adhering to the highest ethical standards and making a positive impact on the communities we serve. Our Leadership Standards is a common set of skills and expected behaviors that illustrate how our employees should work every day to be successful and strengthens our ability to execute against our strategic priorities.

Diversity is a key business imperative and a source of strength at Citi. We serve clients from every walk of life, every background and every origin. Our goal is to have our workforce reflect this same diversity at all levels. Citi has made it a priority to foster a culture where the best people want to work, where individuals are promoted based on merit, where we value and demand respect for others and where opportunities to develop are widely available to all.

About the Team

Enterprise Risk Technology plays a pivotal role in strengthening Citi's comprehensive, end-to-end risk management capabilities, encompassing Limits and Thresholds management, risk identification, and risk appetite. Our team is at the forefront of technological innovation, ensuring that Citi maintains a robust and competitive advantage in a dynamic market and regulatory environment. By collaborating closely with business partners, external vendors, and internal technology teams, we are responsible for designing, building, and maintaining cutting-edge platforms that support critical enterprise-wide risk functions.

This involves leading complex projects from concept to completion, including incorporating new functionalities into existing ecosystems, meticulously analyzing evolving risk requirements, documenting sophisticated solutions, managing implementation lifecycles, and rigorously testing systems to ensure they are fit for purpose. You will regularly engage with a diverse range of high-profile stakeholders across Citi to deliver impactful technology solutions for enterprise risk

Responsibilities:

• Develop creative technical solutions to meet business needs and manage complex, high volume applications in partnership with business partners and stakeholders
• Manage multiple work stream and applications across geographies
• Contribute to formulation of strategies/processes for Product Road map, Development and Governance and contribute to defining standards and new automation initiatives
• Develop communication to guide, influence and convince others, including colleagues in other areas and external customers
• Provide advice and counsel related to the technology or operations of the business and filter, prioritize and validate potentially complex material from multiple sources
• Supervise day-to-day staff management issues, including resource management, work allocation, mentoring of onsite and offsite resources and other duties and functions as assigned
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Manage large, multi‑faceted initiatives spanning multiple functional streams, technology platforms, and geographic locations.

• Own end‑to‑end project goals, driving shared accountability and delivery discipline across cross‑functional teams.

• Define project scope, objectives, milestones, and delivery plans in partnership with Business, Technology, Operations, and Project Management stakeholders.

• Proactively identify delivery risks and potential issues, applying structured escalation and change‑control practices.

• Maintain a Book of Work and facilitate prioritization discussions with senior business and technology stakeholders.

• Prepare and deliver clear, concise activity, progress, and senior‑management reporting, including presentations and dashboards.

• Act as a liaison between Business and Development teams, translating business priorities into functional and technical requirements.

• Collate and communicate key milestones, risks, issues, and achievements to stakeholders across geographies.

• Apply lessons learned to continuously improve delivery effectiveness and team capability.

Qualifications:

• 6-10 years of experience in business analysis or systems analysis

• Understanding / Exposure to Wholesale Risk domain beneficial

• Experience with data transmission and data retention beneficial

• Demonstrated expertise in presenting and using planning tools
• Proven diplomatic and analytical skills
• Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs

• Advanced data analysis skills, leveraging tools such as Excel and Python to support enhanced data processing and insights.

• Extensive exposure to structured project management techniques, with familiarity in both Agile and Waterfall methodologies.

• Proven experience in managing and delivering complex technical projects.

• Proven experience in leveraging automation and AI enabled tools to improve productivity, reporting, and delivery discipline.

• Prior experience in Enterprise Risk Management and Limits & Thresholds Management.

Education:

• Bachelor's degree/University degree or equivalent experience
• Master's degree preferred

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Job Family Group:

Technology

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Job Family:

Business Analysis / Client Services

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Time Type:

Full time

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Primary Location:

Irving Texas United States

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Primary Location Full Time Salary Range:

$114,720.00 - $172,080.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Jun 25, 2026

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.