Ops Accounting Rep - C05 - HEREDIA
Job Req Id:
26968089
Location(s):
Heredia, Provincia de Heredia, Costa Rica
Job Type:
On-Site/Resident
Posted:
Jun. 08, 2026
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Job Overview
The Ops Accounting Rep 5 performs relatively complex assignments. Has direct impact on the business by ensuring the quality of the tasks or services provided. Works under little to no direct supervision. May service an expansive and/or diverse array of products/services. Applies working knowledge of technical and professional principles and concepts and in depth knowledge of team objectives. Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function. Ensures the quality and service of self and others. May recommend new options to enhance productivity in accordance with guidelines. Requires tact and diplomacy when exchanging complex or sensitive information with others. Is sensitive to audience diversity. Basic knowledge of the organization, the business and its policies required. Typically responsible for resolving basic to moderately complex problems based on practice and precedence. Able to assess applicability of similar experiences and evaluate options under circumstances not covered by procedures.
Responsibilities:
- Performs various accounting functions that are the most complex in nature pertaining to general ledger and proof of account reconciliation, research and investigation.
- Resolves the most complex issues, and financial reporting.
- Trains new hires or new team members within work unit and provides day-to-day guidance to lower level employees.
- Manages workflow and interacts with other departments.
- Makes decisions within established guidelines, and incumbent has latitude to decide appropriate action to resolve issues in areas where prior precedence has been established; makes journal entries with little or no supervision; and, performs accounting duties in multiple areas.
- Communicates with other departments, external customers and/or clients.
- Works under little to no direct supervision to perform job duties.
- Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
- 2-4 years of experience in an accounting role that would provide a good understanding of activities, policies, procedures, and concepts of the work area.
- Advanced knowledge of the current operating system platform and internal accounting policies.
Education:
- High School diploma or equivalent, Bachelor’s degree preferred
Job Purpose:
This position is mainly focused on payment processes and ensuring controls and metrics are in place for all countries under the scope.
This position will control any risks associated with the payments process, in conjunction with the process Approver, as it is the final step to complete payments to suppliers or employees.
Key Responsibilities:
- Analyze payments processes for improvements of the procedures
- Processes and procedures updated
- Generate daily payment run reports from P2P
- Generate daily funding reports from P2P
- Process funding requests (concentration and disbursement account)
- Debit the legal vehicles bank accounts to fund the single payer concentration account (when required)
- Manually add other payments that are not in the payment run, for example an urgent payment
- Reconcile and control, on a daily basis, the concentration and disbursement bank accounts
- Input the payments into the payments systems
- Review of Tickets created by the Service Center
- Resolution of payment issues
- Attention and resolution of rejected payments
- Act as a backup for the C9 Payments Analysts.
- Actively participate in local regional or global projects and any transformation initiative
Qualifications:
Knowledge/Experience:
- Microsoft Office (Word, Excel) knowledge
- P2P/Oracle
- Bachelor Degree or equivalent.
- English B1/B2
- Accounts payable experience
- Shared services experience
- Basic/Intermediate Accounting knowledge
Skills:
- Good verbal and written communications skills
- Good prioritization skills and time management
- Accountability
- Flexibility to work additional hours outside of normal schedule, when required
- Works well under pressure in accounts payable environment
- Team player
- Networking ability
- Excellent customer service
- Action Orientation
- Good adapting to change
- Attention to Detail
- Problem Solving
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Job Family Group:
Operations - Services------------------------------------------------------
Job Family:
Accounting Operations------------------------------------------------------
Time Type:
Full time------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
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