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Ops Accounting Analyst 1 - C09 - HEREDIA

Job Req Id:

26980338

Location(s):

Heredia, Provincia de Heredia, Costa Rica

Job Type:

Hybrid

Posted:

Jul. 21, 2026

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Job Overview

Job Summary

The Ops Accounting Analyst 1 (Account Owner) is responsible for ensuring the accuracy, integrity, and timely reconciliation of assigned accounts. This role plays a critical part in maintaining financial control by managing account certifications, identifying risks, resolving discrepancies, and collaborating with cross-functional teams. The Account Owner acts as a key point of contact for account-related matters and ensures all balances remain compliant with internal policies and in good standing (GREEN status).

Key Responsibilities

  • Perform monthly certification of account balances within the eRecon platform.

  • Ensure accuracy, completeness, and integrity of assigned accounts.

  • Complete account attestations in compliance with established standards.

  • Understand and analyze the end-to-end accounting flow (invoice entry to payment processing).

  • Assess impacts of exceptions such as rejected payments, incorrect coding, or other discrepancies affecting accounts.

  • Continuously review processes to identify improvement opportunities.

  • Identify, monitor, and mitigate at-risk balances in partnership with Proof Owners.

  • Analyze aging items and assess financial risks associated with open balances.

  • Perform root cause analysis and implement corrective action plans to resolve exceptions in a timely manner.

  • Maintain assigned accounts in GREEN status, proactively avoiding risk exposure.

  • Escalate unresolved issues impacting account balances to the appropriate stakeholders.

  • Follow escalation protocols, including management notification when necessary.

  • Provide focused attention to high-risk (RED) accounts and ensure proper resolution.

  • Collaborate with Proof Owners, JEP, and SCO teams to resolve issues impacting account balances.

  • Support Balance Sheet Reconciliation with BOSS account reconciliations and other cross-functional activities.

  • Respond to account-related inquiries clearly and promptly.

  • Participate in implementation of new accounting processes, tools, and models.

  • Identify and drive process improvements to enhance efficiency and control.

  • Maintain full ownership of assigned accounts and ensure proper reassignment when required.

  • Ensure compliance with internal policies, controls, and accounting standards.

Technical Skills

  • Account reconciliation knowledge.

  • Financial analysis and reporting.

  • Risk assessment and internal controls.

  • ERP systems (Oracle, eRecon).

  • Root cause analysis and issue resolution.

  • Process improvement and optimization.

Soft Skills

  • Analytical thinking and problem-solving

  • Attention to detail and accuracy

  • Ownership and accountability

  • Communication and stakeholder management

  • Time management and prioritization

  • Adaptability and teamwork

Qualifications

  • Bachelor’s degree in accounting, Finance, Business Administration, or a related field.

  • 3–5+ years of experience in accounting, reconciliation, or financial operations roles.

  • Strong understanding of accounting principles and financial reporting processes.

  • Experience with reconciliation tools and ERP systems such as P2P Oracle.

  • Proven experience managing balance sheet accounts, including certification and attestation processes.

  • Knowledge of end-to-end financial processes (Invoice-to-Payment cycle).

  • Experience in risk assessment, internal controls, and compliance environments.

  • Advanced proficiency in Microsoft Excel and data analysis tools.

  • English proficiency at B2 level (upper-intermediate) or higher.

  • Portuguese proficiency is desirable.

  • Strong communication and stakeholder management skills.

  • Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.

  • Experience in shared services environments or process improvement initiatives is a plus.

Job Summary

The Ops Accounting Analyst 1 (Account Owner) is responsible for ensuring the accuracy, integrity, and timely reconciliation of assigned accounts. This role plays a critical part in maintaining financial control by managing account certifications, identifying risks, resolving discrepancies, and collaborating with cross-functional teams. The Account Owner acts as a key point of contact for account-related matters and ensures all balances remain compliant with internal policies and in good standing (GREEN status).

Key Responsibilities

  • Perform monthly certification of account balances within the eRecon platform.

  • Ensure accuracy, completeness, and integrity of assigned accounts.

  • Complete account attestations in compliance with established standards.

  • Understand and analyze the end-to-end accounting flow (invoice entry to payment processing).

  • Assess impacts of exceptions such as rejected payments, incorrect coding, or other discrepancies affecting accounts.

  • Continuously review processes to identify improvement opportunities.

  • Identify, monitor, and mitigate at-risk balances in partnership with Proof Owners.

  • Analyze aging items and assess financial risks associated with open balances.

  • Perform root cause analysis and implement corrective action plans to resolve exceptions in a timely manner.

  • Maintain assigned accounts in GREEN status, proactively avoiding risk exposure.

  • Escalate unresolved issues impacting account balances to the appropriate stakeholders.

  • Follow escalation protocols, including management notification when necessary.

  • Provide focused attention to high-risk (RED) accounts and ensure proper resolution.

  • Collaborate with Proof Owners, JEP, and SCO teams to resolve issues impacting account balances.

  • Support Balance Sheet Reconciliation with BOSS account reconciliations and other cross-functional activities.

  • Respond to account-related inquiries clearly and promptly.

  • Participate in implementation of new accounting processes, tools, and models.

  • Identify and drive process improvements to enhance efficiency and control.

  • Maintain full ownership of assigned accounts and ensure proper reassignment when required.

  • Ensure compliance with internal policies, controls, and accounting standards.

Technical Skills

  • Account reconciliation knowledge.

  • Financial analysis and reporting.

  • Risk assessment and internal controls.

  • ERP systems (Oracle, eRecon).

  • Root cause analysis and issue resolution.

  • Process improvement and optimization.

Soft Skills

  • Analytical thinking and problem-solving

  • Attention to detail and accuracy

  • Ownership and accountability

  • Communication and stakeholder management

  • Time management and prioritization

  • Adaptability and teamwork

Qualifications

  • Bachelor’s degree in accounting, Finance, Business Administration, or a related field.

  • 3–5+ years of experience in accounting, reconciliation, or financial operations roles.

  • Strong understanding of accounting principles and financial reporting processes.

  • Experience with reconciliation tools and ERP systems such as P2P Oracle.

  • Proven experience managing balance sheet accounts, including certification and attestation processes.

  • Knowledge of end-to-end financial processes (Invoice-to-Payment cycle).

  • Experience in risk assessment, internal controls, and compliance environments.

  • Advanced proficiency in Microsoft Excel and data analysis tools.

  • English proficiency at B2 level (upper-intermediate) or higher.

  • Portuguese proficiency is desirable.

  • Strong communication and stakeholder management skills.

  • Ability to manage multiple priorities, meet deadlines, and work in a fast-paced environment.

  • Experience in shared services environments or process improvement initiatives is a plus.

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Job Family Group:

Operations - Services

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Job Family:

Accounting Operations

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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