KYC Technology Business Senior Analyst AVP
- Job Req Id:
- 25923020
- Location(s):
- Heredia, Provincia de Heredia, Costa Rica
- Job Type:
- Hybrid
- Posted:
- Dec. 16, 2025
Discover your future at Citi
Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.
Job Overview
The KYC (Know your Customer) Technology Senior Business Analyst is a senior position in the compliance organization responsible for liaising between compliance, business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team.
What you'll do:
Conduct thorough analysis of compliance and business needs and challenges related to KYC processes and translate these needs into clear, concise, and actionable business requirements.
Design and develop technical solutions to address identified business needs and collaborate with technology teams to ensure that solutions are feasible and efficient.
Act as a liaison between compliance, business and technology stakeholders with an ability to communicate technical information in a clear and understandable way to non-technical audience
Management multiple workstreams and projects related to KYC technology enhancements and support the development of business cases and justification for proposed solutions
Ensure that solutions align with regulatory requirements and internal policies and identify and mitigate potential risks associated with KYC technology changes & implementations.
Configuration of KYC rules and workflows in a SaaS application with oversight and progress tracking of junior staff members on-site
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
What we'll need from you:
3-5 years of experience in business analysis or systems analysis
5+ years in AML (anti-money laundering)/KYC from a business or compliance perspective
Configuration experience with SaaS vendor product (Fenergo) preferred
Excellent verbal and written communication skills
Demonstrated expertise in stakeholder management, presenting and using business requirement tools e.g. Jira, confluence
Proven ability to manage complex and variable issues with substantial potential impact by weighing various action plans and balancing potentially conflicting needs
Agile qualifications as product owner or scrum master
ICA or ACAMS qualification preferred
Education:
Bachelor's degree/University degree or equivalent experience
------------------------------------------------------
Job Family Group:
Technology------------------------------------------------------
Job Family:
Business Analysis / Client Services------------------------------------------------------
Time Type:
------------------------------------------------------
Most Relevant Skills
Please see the requirements listed above.------------------------------------------------------
Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.------------------------------------------------------
Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.
If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.
Global Benefits
Discover the top benefits offered to our global workforce, designed to support your well-being, growth and work-life balance. Explore a few of the highlights that make working with us rewarding.
Explore More Jobs
-
커머셜사업본부 Corporate Finance
- Seoul, Seoul
-
보상운영부 급여 담당자
- Seoul, Seoul
-
다국적기업본부 RA
- Seoul, Seoul
-
기업금융신용분석팀 금융기관 부문 Jr Underwriter/Staffer
- Seoul, Seoul
-
Early Careers Talent Network
Sign up to receive personalized job matches based on your skills and interests. We'll help you discover opportunities that align with your goals.
-
Career Professionals Talent Network
Sign up to receive tailored job matches based on your skills and experience. Discover opportunities that align with your ambitions.