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HR Generalist / Discipline Delivery Associate

Job Req Id:
26945713
Location(s):
Heredia, Provincia de Heredia, Costa Rica
Job Type:
Hybrid
Posted:
Mar. 16, 2026

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Job Overview

The Human Resources (HR) Discipline Delivery Associate is an entry level position responsible for the triage of employee discipline matters and HR support of multiple Citi compliance and surveillance groups. The overall objective of this role is to assist in providing a broad range of HR services as it relates to disciplinary actions and accountability frameworks within Citi, globally.

Responsibilities:

·Partner with assigned compliance and surveillance groups to provide direct HR support as it relates to employee discipline

·Ensure compliance standards are applied consistently across global taxonomies and regions.

·Assist in the triage, assignment, and disciplinary actions aligned to the Accountability Framework.

·Resolve employee disciplinary matters, liaising with the Human Resources Generalists, Advisors, and business managers

·Assist with delivering materials and resources to managers regarding policies and  corrective actions

·Responsible for monitoring and reporting activities for the larger HRPS organization as it relates to QAQC standards

·Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

·2 years of relevant experience

·Advanced data analytics exposure

·Proficient computer skills with a focus on Microsoft Office applications, Workday, and ServiceNow

·Consistently demonstrates clear and concise written and verbal communication

Education:

·Bachelor’s degree/University degree or equivalent experience.


This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Human Resources

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Job Family:

HR Advisors & Generalist

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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