Project Management Office, Governance Team Analyst - C12

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Job Overview

The Data Quality Analytics & Reporting Sr Analyst supports activities to ensure sound, reliable, and consistent information exists across the organization to support business processes and services. This role assesses, evaluates, and analyzes data challenges and provide recommendations on their resolution. Requires in-depth understanding of data and reporting.  Requires good analytical skills to filter, prioritize and validate potentially complex and dynamic material from various sources to monitor and certify authoritative data sources and remediate data concerns. 

Responsibilities:

• Identify process efficiencies by analyzing potential reporting solutions and applying technology solutions to achieve straight through processing

• Engage technology partners where needed to implement changes and control implementations

• Evaluates current processes assessing them for risks and gaps, researches and proposes solutions, and helps implement process improvements.

• Uses discretion in developing solutions for broad based reporting issues

• Conducts statistically accurate data analysis that yields useful reporting insights to inform business decisions.

• Assess and improve effectiveness of deployed solutions by applying techniques such as data warehousing, data mapping, data processing, data cleansing and data tracking

• Coordinates project deliverables, and contributes to identifying solutions for business reporting issues

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience, Banking or Finance industry preferred

• Experience / Certifications in Agile Methodology preferred

• Ability to provide in-depth and sophisticated analysis with interpretive thinking to define problems and develop innovative solutions.  

• Strong project management skills 

• Optimizes work processes by knowing the most effective and efficient processes to get things done, with a focus on continuous improvement 

• Ability to communicate effectively 

• Risk-based thinking and analytical mindset

• Proficient in the use of basic Microsoft applications (Word, Excel, PowerPoint)

Education:

• Bachelor's/University degree or equivalent experience

Seeking a seasoned PMO (Project Management Office) Governance Analyst with a proven track record of PMO or Project Management within the Technology, Banking or Consultancy industry. In this fast-paced environment you must be able to prioritize tasks, work within deadlines, taking a pragmatic and considered approach, paying close attention to details, you will need to employ strong oral and written communication skills. Documentation preparation & review, strong knowledge of SDLC methodologies (traditional, Agile & hybrid) required.

Job Background/Context:

The Information Services Group (ISG) is responsible for providing authoritative sources of reference data to our clients across the Institutional Client Services (ICG) organization, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The ISG organization works in partnership with data clients across all ICG business lines, deploying solutions to increase their competitiveness, through restructuring business processes, simplifying information access, and providing business intelligence around critical data.

Key Responsibilities:

The PMO governance analyst will be accountable for the following responsibilities:

• Coordination for several PMO competence areas across ISG program/project portfolio. Collaborate with technology leads and project managers to ensure the successful execution of a large portfolio of programs and projects in compliance with Citi's Program and Project Management Procedure and Policy ensuring end-to-end governance.

• Assist technology leads and project managers in managing a large portfolio of programs and projects

• Enforce a culture of SDLC best practices across the technology group. Complete analysis weekly, monthly and quarterly to asses’ areas of improvement

• Collates communication items, investigate issues and ensure relevant communications are created in a timely clear and accurate manner

•  Serve as liaison between multiple domain areas within ISG to synthesize information for communications / presentations

• Maintain existing departmental and Project Office policies and procedures

• Continue to update and improve project methodologies, provide mentoring and training to other PM’s and act as an SME

• Support team members in the planning, directing and coordination of day-to-day activities of running a program or portfolio of programs

• Liaise with a range of teams from Technology Central Business Office, Technology Leads, Program Managers and Management Office team, providing insightful financial and business analysis and developing senior management reports, to define and track key operational/program metrics and to help drive business decisions to achieve goals

• Proactively follows escalation and change control processes, when necessary

• Utilize proficient Microsoft Excel and PowerPoint skills to provide effective reporting and documentation including dashboards and scorecards

• Excellent oral and written communication skills necessary to effectively communicate issues, risks and progress on complex processes to multiple stakeholders

• Self-initiate, work productively when unsupervised and multitask across multiple concurrent projects

Qualifications:

• PMP or similar project management certification preferred

• Expert level experience with SDLC processes – Agile/Waterfall methodology

• Ability to proficiently use MS Office products, particularly Excel and PowerPoint

• Strong listening, presentation, communication, and influencing skills. Articulates with confidence to senior management

• Strong attention to detail in supporting management reporting with clear and concise data analysis and presentation

• Highly motivated and self-directed; exhibits thought leadership and strong critical thinking skills

• Ability to multitask and work across various groups globally

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Job Family Group:

Data Governance

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Job Family:

Data Quality & Data Quality Analytics and Reporting

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Time Type:

Full time

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Primary Location:

Getzville New York United States

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Primary Location Full Time Salary Range:

$77,280.00 - $115,920.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Most Relevant Skills

Change Management, Data Analysis, Data Governance, Data Lineage, Data Management, Data Quality, Internal Controls, Management Reporting, Program Management, Risk Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Anticipated Posting Close Date:

Sep 05, 2025

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