Services Financial Crimes & Reputational Risk Director (UK & EU)

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Job Overview

Are you looking for a career move that will put you at the heart of a global financial institution? Then bring your skills in analysis, problem solving and communication to Citi’s Services team.

Shape your career with Citi in Dublin. By joining Citi, you will become part of a global organisation whose mission is to serve as a trusted partner to our clients by responsibly providing financial services that enable growth and economic progress.

Citi has had a presence in Ireland since 1965, it was one of the first foreign banks to open an office in the country and is the Citibank Europe Plc Headquarters. 

Team/Role Overview:

The Services Financial Crimes Risk team is part of the first line Risk & Controls function and is responsible for ensuring proactive, effective, and sustainable financial crimes risk management within the Services business (globally) which is one of Citi’s five interconnected businesses lines.

The Services Financial Crimes & Reputational Risk director is a first line role responsible for supporting the Services businesses in managing and mitigating financial crime risks end-to-end. This role will focus on both the UK and EU region and will work with closely with the local/regional cluster teams responsible for Products, Business Risk, Operations, Technology and Compliance in identifying, assessing, and managing emerging risks to ultimately ensure that the control infrastructure addresses them in a meaningful and effective manner.

This is a hands-on role and will, among other, provide guidance, on-going support, and constructive challenge to the business teams to ensure appropriate & effective controls are introduced and maintained. Further, the incumbent will help establish and maintain a robust Financial Crime control environment and culture across the Services. Developing a proactive control approach the director and their team, assist management in achieving strategic objectives, promoting efficiency, reducing the risk of loss, and helps ensure compliance with corporate policies, procedures, laws, and regulations.  

The Services Financial Crimes & Reputational Risk Director will provide leadership, direction, governance, and oversight to ensure that implementation of controls is effective and consistent with Citi standards and applicable law in the UK and EU region. The position will report to the Services global head of Financial Crime Risks.

What you’ll do:

• Understand business-owned products and services (payments, Baas, digital assets, custody, fund services, CC, LMS, trade finance…), as well as corresponding financial crimes-related controls, and processes (e.g., customer, relationship, and transactional screening).
• Provide financial crimes compliance/risk management subject matter expertise to the Services businesses in UK & EU to ensure the design and implementation of a coherent and effective control environment.
• Assess complex issues, structure potential solutions, and drive effective resolution with other senior stakeholders.
• Assess and help manage Financial Crime (AML, Sanctions, ABC & Fraud) as well as Reputational Risk across Services in UK & EU
• Assess existing control framework, identify potential compliance gaps.
• Drive execution ensuring compliance with applicable laws, rules, and regulations, as well as effectiveness of the control environment.
• Ensure adequate mapping of risk and processes and clear control ownership.
• Create & maintain a robust partnership with the business heads, operations, technology and the second line of defense.
• Ensure clear and timely escalation of control issues, while assisting their adequate management and internal reporting.
• Drive a consistent and holistic approach to Financial Crimes risk management across Services.
• Ensure early engagement on new business initiatives to ensure timely support of commercial priorities and full adherence to global, regional & local risk management policies and procedures.
• Conduct reviews of financial crimes processes and procedures to ensure that both controls and processes are in keeping with policy and business expectations.
• Assure that controls have been implemented consistently, with appropriate supporting documentation.
• Maintain current knowledge and understanding of product innovation, client needs and of changing regulatory requirements to continuously assess impact and changes needed to existing control environment.
• Serve as an escalation point for issues or emerging from Services in the UK and EU region.
• Maintain oversight through review of metrics, monitoring of activity, and tracking of corrective action plans.
• Prepare and provide regular updates to senior management and various governance committees on control issues and/or enhancements.
• Work with other Financial Crime Risk teams to ensure a consistent holistic approach to financial crimes risk management.
• Ensure robust and adequate reporting to senior management.
• Support the timely, robust, and coherent response to regulatory inquiries and internal control functions ensuring adequate tracking and recording.
• Lead on significant Financial Crime initiatives within the business ensuring alignment to group policies.
• Assess impact of proposed changes to Financial Crimes policies/procedures/guidelines and work with Compliance to ensure the business operates in line with regulatory requirements.
• Participate actively in several senior management governance forums and produce high-quality reports and management information.
• Support the Business in internal or external reviews, including managing exam preparation and deliverables.
• Identify opportunities for streamlining processes and implement efficiencies that will lead to enhanced client experience.

What we’ll need from you:

• Significant experience in financial crime compliance or risk management.
• Financial Crime certification preferred (ACAMS, ACSS etc.)
• Strong understanding of international Sanctions.
• Strong professional experience in Financial Services, in Financial Crime Compliance and/or Financial Crime Risk & Controls.
• Knowledge and understanding of Payments, Securities, Custody, Digital Assets, Correspondent Banking, Trade, Working Capital, and Liquidity Management products.
• Excellent interpersonal skills.
• Able to work independently and deliver according to strict timelines and quality standards.
• Demonstrated ability and confidence to challenge business management, escalate issues and press for change.
• Good oral and written communications skills; must be articulate and persuasive with the judgement and authority to provide insightful commentary to senior stakeholders.
• Able to drive change to business practices by working effectively across a global organization.
• Self-starting with the ability to multitask and prioritize.
• Proven people and team management skills.
• Project management and change capabilities are essential.
• Capable of prioritizing and multi-tasking in a dynamic, fast paced environment.
• Demonstrated analytical skills with follow-up and problem-solving capability.
• Ability to analyze processes and recommend ways to improve quality, controls, and efficiency.
• Collaboration and team-orientation abilities are a must.
• Bachelor’s/University degree or equivalent required, master’s degree desirable.

What we can offer you:

By joining Citi Dublin, you will not only be part of a business casual workplace with a hybrid working model (up to 2 days working at home per week), but also receive a competitive base salary (which is annually reviewed) and enjoy a whole host of additional benefits that support you (and your family) to be well, live well and save well. Discover more here.

Alongside these benefits Citi is committed to ensuring our workplace is where everyone feels comfortable coming to work as their whole self every day.  We want the best talent around the world to be energised to join us, motivated to stay, and empowered to thrive. 

Sounds like Citi has everything you need? Then apply to discover the true extent of your capabilities.

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Job Family Group:

Risk Management

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Job Family:

Enterprise Risk

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Time Type:

Full time

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Most Relevant Skills

Analytical Thinking, Business Acumen, Constructive Debate, Escalation Management, Issue Management, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment, Stakeholder Management.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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