Reference Data Services Intermediate Analyst – EMEA/ NAM Shift

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Job Overview

The Reference Data Services Intmd Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Willing to work in late EMEA or NAM shift.
• Day-to-day oversight and contribution to strategic project and metrics for the Sanction Screening process.
• Drives opportunities for improvements to enhance end-to-end processing and improve service level commitments.
• Serves as escalation point for issues and complex processing involving Subject Matter Expertise.
• Delivers daily project work and escalation management, routine and defined tasks, while developing knowledge of the broader context in which work is being performed.
• ​Acts as backup for manager. He/She will assume a lead role on interactions with the ICRM, AML, and Risk & Control teams.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
• Provides direction and guidance to team, making recommendations, and identifying training requirements.
• The candidate should be comfortable in a fast paced, multi-tasked environment, and have an ability to identify and lead the implementation of process improvements.

Qualifications:

• 2-5 years of KYC/Screening experience
• Familiarity with XMC (SAP Business Objects) and reporting functionality is a big plus

Education:

• Bachelor’s/University degree or equivalent experience

Skills:

• Advanced knowledge of MS Office Suite, including proficiency in Excel and/or MS Access.
• Strong teamwork skills in a local setting, as well as across different geographic locations.
• Strong workflow management skills with focus on process improvement and operational redesign.
• Demonstrate assertive interpersonal and written communication skills with no aversion to client and management interaction.
• Ability to work and adapt in an ever-changing regulatory and control environment.
• Ability to focus on high quality work while under pressure.
• Ability to work in a target driven environment meeting agreed SLAs
• Excellent awareness of and adherence to audit & risk controls

The Data & Regulatory Operations (DRO) team is responsible for providing authoritative sources of reference data to Citi's institutional clients, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The Accounts and Standard Settlement Instruction Operations (ASO) of DRO is responsible for opening and maintaining customer sub-accounts reference data and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The team works closely with Sales, Middle Office, KYC to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, ASO will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.

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Job Family Group:

Operations - Services

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Job Family:

Reference Data Services

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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