Officer - Recruiting Operations Support Analyst, Philippines (Hybrid)

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

We’re currently looking for a high caliber professional to join our team as Officer, Recruiting Operations Support Analyst, Hybrid based in Manila, Philippines. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

· Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

· We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.

· We empower our employees to manage their financial well-being and help them plan for the future.

· Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

· We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

· We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

The Recruiting Operatons Support Analyst is an intermediate level position responsible for providing operations support services, including but not limited to; recruiting, candidate management, and administrative tasks, completing a range of recruitment administrative duties in coordination with the Talent Acquisition team. This role also provides support services such as record/documentation maintenance, storage & retrieval of records, account maintenance, in coordination with the Regional TA and Operations - Core Team. Lastly, the Ops Sup Analyst 2 serves as the liaison between candidate, recruiters, relationship managers, and hiring managers. The overall objective of this role is to provide day-to-day operations support in alignment with Talent Acquisition and HR team.

In this role, you are expected to:

• Provides recruiting support such as managing live requisitions, status monitoring across the recruitment workflow, review and securing approval of candidate declarations.

• manage scheduling, monitoring of candidate status, and conducting the initial assessment for the hiring

• Supports candidate management by sending reminders and answering basic hiring and onboarding inquiries.

• Perform scheduling, and call outs to communicate basic information about the role and assessing interest of the candidates for the role.

• Conduct initial screening to gauge candidate suitability and present qualified candidate to the Hiring Manager.

• Assist senior professionals in coordinating and administering programs and activities covering multiple TA and HR activities

• Works closely with TAO and recruiter in providing onboarding administration support such as generation, review and approval of offer letters, sending out of welcome emails, collection of pre-employment requirements and other related administrative activities.

• Assists in adhoc strategic projects.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

• Ensure consistent application of team process controls

As a successful candidate, you’d ideally have the following skills and exposure:

• 1-2 years relevant experience

• Strong verbal and written communication skills

• Interview skills

• Analytical skills to be able to match profile with business requirement

• Proficient in Microsoft Office

• Knowledge of operational support utilizing Workday or similar system experience

• Experience with MS Office including strong Excel skills

• Superior communication and organizational skills and the ability to manage multiple and often competing demands

• Strong customer service orientation, strong interpersonal skills; demonstrates confidence and ease with individuals at all levels within the corporation

• Able to coordinate delivery with all levels of stakeholder with a strong focus on meeting commitments, multiple deadlines and competing demands

• Strong attention to detail and experience of drafting clear and appropriate correspondence, reports, adverts and job descriptions

• Strong administrative and analytical skills

• Ability to work under pressure and manage deadlines or unexpected changes in expectations or requirements

• Self-motivated and detail oriented

• Demonstrated problem-solving and decision-making skills

• Bachelor’s degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today!

https://jobs.citi.com/dei

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

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