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Change Management & Enhancement - UAT Analyst, AVP

Job Req Id:
25914772
Location(s):
City of Taguig, Metro Manila, Philippines
Job Type:
On-Site/Resident
Posted:
Dec. 02, 2025

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here.At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks.We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning.You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

Citi Finance is responsible for the firm’s financial management and related controls.The team comprises disciplines including Treasury, Tax, Controllers and Financial Planning & Analysis, and manages and partners on key Citi initiatives and deliverables, such as our quarterly earnings process and ensuring Citi’s compliance with financial rules and regulations.

We’re currently looking for a high caliber professional to join our team as Change Management & Enhancement - UAT Analyst, Assistant Vice President based in Taguig, BGC, Metro Manila.Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future.For instance:

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.

We empower our employees to manage their financial well-being and help them plan for the future.

Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

Change Management & Enhancement – UAT Analyst

The Global Process & Stakeholder Management (GPSM) function within Finance Risk Shared Services (FRSS) is responsible for partnering with the Global Process Owners in Finance to transform the end-to-end Global Operating Model for all Financial Books and Records processes, platforms and results.

The UAT Analyst will be responsible to handle the end to end delivery of critical transformational initiatives related to system enhancements and integration linked to consent order, CAP, regulatory requirements, IMRs, etc. The analyst is expected to support all applications covered in the FRSS Change Management & Enhancement group.

The person needs to be a senior leader on the team with substantial professional experience, can coordinate deliverables across different areas/functions, communicates well with senior management and is a self-starter (i.e. takes the initiative and does not require much supervision).  The person will need to be fully focused on Implementation but should assist in troubleshooting Production issues and/or providing coverage (if other responsibilities permit).


Responsibilities:

  • Contributes to the design, roll-out and governance of financial solutions, including:

  • Participates in formulating and setting strategic direction for the process, organization and architecture covering Finance across Citi businesses, products, functions and locations

  • Assists in setting business and information architecture standards for Finance

  • Plays a part in settling and operating necessary forums and frameworks to establish and govern policies and starts for global Finance processes

  • Participates in assessing and incorporating changing business, regulatory and market information needs into finance processes and applications

  • Resolves complex problems or transactions, where expertise is required to interpret policies, guidelines or processes.

  • Manages one or more processes, reports, procedures or products, and considered analytical or procedural "expert" representing a unit or team on cross-function process or project deliverables.

  • May supervise day-to-day work of junior level employees.

  • Performs other duties and functions as assigned.

  • Has the ability to operate with a limited level of direct supervision.

  • Can exercise independence of judgement and autonomy.

  • Acts as SME to senior stakeholders and /or other team members.

  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

  • 5+ years relevant work experience in large financial services, consulting, shared services’ operations related or similar industry.

  • With basic understanding of financial and regulatory reporting is preferred.

  • Extensive experience on Software Development Life cycle in the area of Change Management for Data Warehousing, finance and risk related systems. 

  • Strong and demonstrated implementation and project management, leadership and execution skills.

  • Outstanding written and oral communication, influencing and presentation skills – must be able to present and influence across organization level and functions.

  • Knowledge of Citi’s financial and risk systems, financial and regulatory reporting processes and organization is preferred.

  • Proficient in MS Excel and familiar with dashboard creation

  • Background in Tableau, SQL will be an advantage

  • Advanced Microsoft Office skills

Education:

  • Bachelors degree graduate

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Finance

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Job Family:

Financial Solutions Design & Implementation

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Time Type:

Full time

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Most Relevant Skills

Assessment, Change Management, Communication, Credible Challenge, Management Reporting, Problem Solving, Program Management, Risk Management, Stakeholder Management, Strategic Planning.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

View Citi’s EEO Policy Statement and the Know Your Rights poster.

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