Cash Operations Team lead

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Working at Citi is far more than just a job. A career with us means joining a team of approximately 219,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

The Cash Management Services – Team Lead is a role responsible for ensuring transactions are processed accurately and on time. The overall objective is to process daily payments and receivables primarily on Domestic payments and book transfers for Citi corporate clients, conduct analysis and resolve issues. Primary focus for this lead role is to manage the Fund Transfer related processing for TTS related deals. The lead is expected to engage with various stakeholders on a day to day basis and also be able to address client concerns.

This role is also responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Payments and Receivables team.

Core Functions are as follows:

• Manage end to end operational duties of fund transfer transactions, including transaction processing

• Manage critical payment products of Citi - Mainly Fund Transfer and Foreign Exchange

• Reach out to Stakeholders for any clarifications needed via email or callback.

• Supports the delivery services in line with agreed service standards and turnaround time.

• Service client inquiries on Fund transfer (Pesonet, PDDTS and Philpass), Foreign Exchange,  and foreign cash transactions for Payments and Receivables.

• Review and provide disposition on transactions that were tagged for sanction screening. And ensure dispositions are aligned with the Global Sanction Screening Policy.

• Understand the procedures and compliance policies to ensure transactions that post potential risk are processed and adheres to the global policy.

• Performs reconciliation on transactions processed by the team and addressed any discrepancies and accounting breaks.

• Assist/guide client on the required documentation for their transactions as defined by regulators.

• Liaises across teams and stakeholders to ensure client’s transactions are efficiently processed.

• Coordinate and contribute to initiatives that support the goal of the operations function and overall business.

• Performs investigation on escalated or questioned transactions by clients and stakeholders.

• Participate in UAT/Sanity testing.

• Responsible in regulatory reporting and ensures accuracy of items being reported.

• Participate in UAT/Sanity testing.

• Understand the procedures and compliance policies to ensure transactions that post potential risk are processed and adheres to the global policy.

• Spearhead/assist Payments Head on projects relating to streamlining processes, implementation of automation across the funds transfer space, and elimination of bespoke/manual processes being handled by the Cash Management 

•   Team.

• This role is also responsible for managing technology projects throughout the entire system development lifecycle in coordination with the Payments and Receivables team.

• Manage end to end operational duties of domestic and foreign cash transactions.

As a successful candidate, you’d ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience

• 5 years of experience in a related role within trade / cash operations management

• Effective verbal and written skills

• Effective communication and analytical skills

• Effective relationship management skills

• Expert level proficiency in Windows, MS Project, and MS Office Suite

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe.

At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today! Citi Careers | Find Your Next Opportunity

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Job Family Group:

Operations - Transaction Services

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Job Family:

Cash Management

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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